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December 2023 by Silvia Naziazeni
This is a wonderful Hospital! Their staff and doctors are so caring and professional.They are open 24/7 and have been there for me in so many difficult situations with my pets.Dr Gonzalez is our vet and I could not be happier to have her taking care of my pets. She is knowledgeable, professional and extremely personal.She is amazing!I am very thankful I have them in our lives!
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December 2023 by Carla Gutierrez
I had to take our kitty Sumi on Thanksgiving night as he had ingested some raisins which are extremely toxic for cats. Dr Woodcock assisted us right away and made sure to treat him as quickly as possible. All the tech and staff were working hard that night, and being that it was Thanksgiving night Im so thankful for their labor and care on a night were everyone else were at home sharing with family. Thank you everyone!!! Sumi is completely healthy and being himself! Thank you for everything you do to save our beloved pets. Happy Holidays
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December 2023 by Kimberly Gonzalez
Emergency care was extraordinary! We don't have an emergency hospital in Monroe County so we drove up and hopefully we don't have another problem but if we do, we'll definitely go there!
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November 2023 by Jayce Forero
Entire staff was extremely caring and professional. Came in at 2am with an emergency for my cat and they took her without hesitation. Got to working on her immediately and constantly kept me updated with her condition being that she was critical. Doctors kept it honest and straight forward and never gave me false hope but also did everything they could and ultimately left it up to me to proceed with care. In the end, it was best for her to be euthanized but they allowed me an indefinite amount of time to spend with her before having to say our final goodbyes. The team was extremely compassionate from start to end. I find comfort in knowing my baby had the best care she could’ve received and was comfortable in her final hours. Thank you to everyone involved in caring for my Xena, I’m forever grateful.
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November 2023 by Kay Rodriguez
If you are looking for a professional and knowledgeable Vet for your Pet, this is the place!!! Had a late night emergency with my Dogs, and Google showcased that they were open 24 Hours. I came here and was welcomed with such hospitality and professionalism, even at 5:00am when I arrived. The team at this Animal Hospital is excellent! They are compassionate, patient, knowledgeable, and are willing to do what they can to help your Pet and the Client. It was my first time ever visiting and after my experience, VCA Knowles Snapper Creek will be a forever Vet for my Pets. I highly recommend. The team at this Vet truly loves animals and are passionate about their Career. Big appreciation to these folks for saving my puppies lives.
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October 2023 by Guy W.
We go for convenience since it is close to our house. I'm sure the veterinarians are all great but like it or not the medical field is a business.This business is not run well - be it a weekday or weekend, afternoon or morning I find each time we go our average wait time is 2 hours.
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September 2023 by Mary diaz
Visited today for the first time with my dog Chloe with a coupon for a first free exam. Reception was extremely welcoming, Staff and doctors were kind and asked me many questions as well as answered many questions i had. Although i did not continue treatment for my pet today I will definitely be a returning guest! Prices were reasonable, they even gave us a sample of Hills dog food :)! Glad to have found a place to bring my dog to. Will definitely be recommending as well.
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September 2023 by Enrique Pizzi
Great group of professionals that treated my pet like family. My pet lab had to be rushed to the vet. He was treated with great care and is doing well. Thank you for the vet team that made sure to treat him and communicate with us effectively.
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August 2023 by Daniel Chomin-Virden
Everyone took excellent care of our sick kitten. They had visitation hours so we could visit and comfort our poor girl, and they were very communicative about her ongoing condition. We're so glad our vet recommended we take our kitten here!
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July 2023 by Hannah Grassie
We took our 8 month puppy to Knowles Snapper Creek for an intestinal obstruction which ended up needing emergency surgery. The staff there went above and beyond to make us feel comfortable. As soon as Dr. Zepeda finished surgery, she called us at 4AM to give us an update. We then received phone updates throughout the day from the doctor on call. We were able to visit him and request updates from the receptionist in between phone calls. Of course no emergency veterinary services are cheap, but the care the staff here provided really makes it worth it.
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July 2023 by Jipc Girl
We brought our dog in late Saturday night due to labored breathing. The staff was very kind and explained our options. Sadly, the kindest thing to do was to euthanize our babygirl. The cost was very fair and we appreciate all the kindness they offered us during this sad time.
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July 2023 by Cindy
My Daisy passed away January 2021 in the hands of Marina Riera. It was our first time and last time in this clinic. It was malpractice what they did to my fur baby and it caused her death. Til this day I think of her. They had no compassion, they weren’t equipped with the resources to save my dogs life. They placed her on an emergency hold and I never saw her again! Beware of this clinic and their inexperienced staff. They will not care for your pets, they are just there to charge you money and go to their next vulnerable sick pet. I am saddened, my fur baby had so much life, they could’ve done a lot more! They had her in there for an hour and she was pronounced dead.
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June 2023 by Samira
I will never be going back to this place. All they want is money and too busy to actually care about the pets we take. After my cat Fiona, constantly threw up every single meal I gave her, was skinny to the bone, and I mentioned there was blood in her vomit, I took her at least 4 times. All for them to tell me she looked good and everything seemed fine. I kept going for more tests and paid at least about $200 each time. Shortly a morning after, I found her laying dead. Yeah, she was perfect. Just as long as they could go to their next patient and move on.
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June 2023 by Ivette Rodriguez
I highly recommend this facility for you pets veterinary care, surgery and boarding. Jagger my 14 year old who recently had surgery and I are very grateful to Dr. David Wise, the best veterinarian and skilled surgeon in the tri county area. The amazing team@ VCA Knowels Central are friendly knowledgable, helpful, accomidating, compassionate, and professional. Thank you all for making a difference❣ Doctor/ Surgeon ??❤ Dr. David Wise Team Tech: ??? Jessica, Samual and Jade Surgery Team: ??? Taylor, Pam, Annette Kathy and Amarilys ICU: ????? Anabella, Dorjan and Tori Remove Sutures: ??? Choria Discharge doctor and assistant Dr. Conino and his very nice assistant. Front desk: ???? Jaela, Bryan, Ellsa and Ivonne
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June 2023 by kandace pujol
Thank you for saving puppy Baxter’s life! You caught the Parvo so quickly and started his medication and made it happen. He survived being a happy baby !! My gratitude and thankfulness to you both Dr Marina Riera and Dr Carla Zepeda. I only wish we had more people like you in the world. Thank you Parvo Nurses who stayed with him in isolation, Nurse Techs and Front desk ladies for putting up with all my calls. Great Team!
