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January 2024 by Erim Gokce
One of the best timepiece purchasing experiences I have ever had. Maybel is a miracle worker and gave me the deluxe treatment despite not having any prior purchase history with this AD. Kirk Jewelers has earned a customer for life. Hope to be back soon!
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January 2024 by Rommel H.
Excellent variety of timepieces on display. Personnel was very welcoming, courteous and knowledgeable. Jerry and Michele guidad me, based on my current collection and personal taste, what pieces would be a good addition. Will definitely be a returning customer.
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January 2024 by Jamile Cabral
I would like to express my admiration and gratitude for Karen and her Manager (Mr. Michele). They are incredible, attentive people who gave me a unique experience. I had entered several Rolex stores, nothing could match the treatment I received. you are the best. In addition to watches, there is a beautiful collection of jewelry that can be custom made for you. I have no words to thank! My eternal admiration and gratitude! I wish you much more success because you deserve it! Herbert Cabral, Jamile Cabral and family
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January 2024 by Lior Sebag
Excellent buying experience ! Great designers selection . wife Loves the Messika jewelry line and the New Rolex Day- Date - Thank you Jessie & Team ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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December 2023 by Eduardo Noguera
I would first like to say that I do not usually write reviews, but in this case, I decided to do it because of the outstanding service experience I received in Kirk Jewelers. Mari was the person to help me in my purchase process. During my first visit we talked for an hour or so and she advised me and helped me to understand my options. She is very professional, knowledgeable, and most importantly was honest about expectations (time wise). The process of following up with her was seamless since she was always available and willing to dedicate time to me while I waited for such a special gift. I also have to say that throughout this process which lasted months, I met with part of Kirk’s staff and even though we did not interact too much, they were all very kind and always willing to help. In brief, outstanding customer service, professionalism, knowledge, and transparency. By far the best customer experience and 100% recommended!!!
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December 2023 by Robert Vernikoff
Absolute great customer service, and amazing product knowledge. I have had the pleasure of buying my first Rolex datejust, 41 mm with an amazing mint green which I plan to keep for a lifetime and also to have that watched serviced as well on other occasions. As a consumer, I can definitely appreciate the professionalism and level of care that they take to make sure that their clients truly walk away happy. Thank you for everything that you guys do. ?
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December 2023 by Sylvia Amador
Mariangelica's deep knowledge of Tudor watches and her patient guidance made the selection process enjoyable and informative. She took the time to understand my preferences, ensuring the watch I chose perfectly matched my style.Thank you, Mariangelica, for making my first Tudor watch purchase truly special.
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December 2023 by JUAN CAMILO MEJIA
I had an absolutely wonderful experience with Karmen, the jewelry consultant from Kirk Jewelers at Brickell City Center Miami. The process of guiding me to choose the perfect watch was marvelous, and the time she dedicated to ensuring I made the right choice was truly commendable. Karmen's human touch and excellent quality of service made the entire experience superb. I highly recommend her for anyone looking for a fantastic jewelry consultant. It was truly a super experience!
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November 2023 by Josh Nahrstedt
From everything I was always told, I believed one of the most intimidating things to do was walk into a Rolex AD with no purchase history and ask to buy a watch. I expected to be told I will be on a wait list for the foreseeable future and might never actually get a call back. But that was not the case at all. The moment I walked in the door, Karen greeted me with open arms. She showed me several different models and discussed the process behind buying from Rolex. That night, I went home to discuss it with my husband, and was pleasantly surprised to receive a follow-up text message from Karen thanking me for stopping by. Several days later, my husband and I stopped by the store together and picked out my dream watch. Karen kept in touch with me during the waiting period, sending me text updates on how the process was going. Once I received the call from Karen that my watch arrived in the store, I was so excited to go pick it up. She made the whole process seamless and stress free. I am so happy with Karen and the team at Kirk Jewelers. They turned me from a random person walking in the store into a lifelong customer!
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November 2023 by flower Road
I visited the first time and was introduced to Maple, I was thoroughly impressed by her welcome attitude and beautiful customer service. She was an exceptional sales representative and very knowledgeable. I highly recommend asking for her when coming in. If there is more than 5 stars I would have given it to the beautiful store and immaculate customer service. THANK YOU MAPLE ?
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October 2023 by Sergio S.
Jeff the President of Kirk Jewlers and his sister Karen were great to work with. Excellent selection of jewelry and watches Family owned and operated and it shows
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October 2023 by Patrick Hew
I was recommended by a friend to see Karen. By far the best experience very professional knowledgeable. I was looking for a Rolex for my anniversary for my wife. Karen went above and beyond to make this happen so thankful to her and Kirk jewelers for making this special moment so memorable for me and my wife again thank you so much looking forward to my next purchase with Karen.
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October 2023 by catalina vanoy
Karen and the store are absolutely amazing! She was very kind, professional, her passion for elegance and her expert knowledge make each visit to the store a unique experience. Their personalized attention and dedication make buying jewerly special, I highly recommend Karen and Kirk Jewelers!
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October 2023 by Nicholas Rodriguez
I am a fastidious consumer and have had the opportunity to shop for watches and jewelry at various high-end stores in NY, Miami, LA, Chicago, and Europe. Kirk Jewelers is unequivocally my favorite and only jewelry destination. I truly cannot heap enough praise on the store and its exceptional staff. As soon as you walk into Kirk Jewelers, which is perfectly designed, comfortable and stunning, you are greeted by enthusiastic, knowledgeable, and engaging staff (Jeff, Karen, Glen, among others). In particular, Karen is accommodating, informative, and delightful, and is more interested in ensuring that I am totally satisfied with my purchases than with what I purchase. I have bought many items from Kirk Jewelers, and I can attest to the superb quality of its products and the exceptional customer service delivered by every member of its staff. I would absolutely not go anywhere else!
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October 2023 by RMC
I recently had the pleasure of working with Israel, and I must say he exceeded all expectations. Not only did he provide exceptional service, but he also managed to secure a much sought-after Rolex for me. These folks personal approach and attention to detail truly set the store (and Israel) apart. Highly recommend for both, their expertise, and the warm, family-oriented atmosphere.
