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February 2024 by Rosemarie Zavesky
Always a pleasure to shop there love it!!
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December 2023 by Jeff W.
They do not honor the price in their own app! You have to order online and pick up there however you can't walk in and get it!!
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December 2023 by EVENT VIP MIAMI
Take advantage of why all Christmas items are 60% off
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December 2023 by Maria Pedrini
Great customer service
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December 2023 by Maidelin Alfonso
Okay. This is a store that is usually a bit expensive even with coupons. Having said that, I must say that they have few employees. The place is kept quite organized to have almost no employees. It is not due to the type of customers who frequent the store or the great effort made by the few workers.Right now the store located at 33190 has a broken air conditioning again. They have portable fans that maintain a good temperature, I would say better than when the central air unit is running. The manager is very efficient and you can see him checking out the boxes or arranging something on the shelves (something that didn't happen with the previous managers).
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November 2023 by Gladys Martin
Everything very cute ! And they have all the discounted prices. And nice things to buy.
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October 2023 by rockiejohnnykrismaar
So glad this is still here! Love it. Friendly knowledgeable staff.
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May 2023 by fibro warrior
I love the employees there ! They are friendly and helpful!
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April 2023 by ellie sanchez
The Manager at Joann fabrics on Friday April 7th in cutler bay charged me the round up donation fee without even asking. I don’t even care about the money i just thought it was messed up they didn’t even ask or anything. When I saw the charge I already drove away so there was no point in driving back but if this is being done to others it’s not cool at all and I thought I should let others know to check for that extra donation charge while they’re there.
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March 2023 by Charles Shepard
Nice craft store. Pricing and sales were a bit weird. ie...buy 1 get 2 free but 1 was $30. Why couldn't they just be $10 ea. I didn't need 3 16x20 frames.
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March 2023 by Arline Ginorio
So happy I found three items for granddaughter on crocheting!!!The Crochet Stitch Bible, Crocheting Magazine and Ogo Yarn! Great for all crafts n wonderful variety of books n magazines! I must visit them again soon!!!
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March 2023 by Lori Kline
Out of fabric we bought before. Bought some candy, it was stale. Cashier and material cutter were super nice, that's why two stars instead of one.
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March 2023 by Lori K
Out of fabric we bought before. Bought some candy, it was stale. Cashier and material cutter were super nice, that's why two stars instead of one.
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February 2023 by Treva Fitzgerald
Joann Fabric is having a great sale! The store was very organized and employees were helpful.
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January 2023 by Keren Oliveros
I went to this location to return a few items and my return was denied because it was Christmas items purchased before Christmas.I’ve never heard of this, it must be an inside joke they have at this location.The manager pointed to a sign that says seasonal items passed a certain time can’t be returned and I showed him my receipt didn’t have this information and I still had another month left to return therefore I was entitled to my return.The store manager working at 6:40pm on Friday December 30th,2022 said“not my problem, look at the sign “Working as a manager in the retail industry for more than 8 years myself never did I treat a customer with such disrespect and 0 consideration. I know the industry very well and I escalated the issue to corporate and they’re helping me since clearly everywhere it’s advertise that you can return at Joann stores with “No Hassle”, specially if you have a receipt. In addition I called the Kendall location and the manager told me I could return the items with no problem at her store!! Because she actually knows what she’s doing!!I never understand when these type of managers rather waste a customer's time and get an email asking about a complaint when clearly if you know how to do your job well, this is such an easy problem to fix. So sad to prioritize the numbers of the day instead of a loyal customer.
