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October 2023 by Ada K.
Been going here for about 30 years. I've always found them to be honest and straightforward. We've trusted them with several cars and always been satisfied.
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October 2023 by Natasha Nunez
This shop is amazing. I took my car to three different shops and they all told me the job would be over $2,000 for a valve cover gasket. Two people referred me to Japanese car care. I took my BMW there and they replaced my valve cover gasket for half the price the other shops quoted me. Both Carlos Sr & Jr were amazing & Hugo was such a sweetheart, he’s the BEST! I’ve referred three people to the shop since then & they were ecstatic about their experience. Highly recommend!!
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October 2023 by Lou Diamond
Wanted to leave a Zero star. This shop is dishonest. Any repair is overpriced and if you take it for a diagnostic and don't repair your car they will damage something else. ? Carlos is terrible. We thought we could trust you and you failed several times. Sell the shop to honest people. People in Miami are tired of crooks.Service: General repairs & maintenance
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October 2023 by Justin Cardoza
I would rate them as a zero if they didn't do decent work. Their mechanics seem great, but the 2 guys up front that run the place lack integrity and are horrible liars. A friend and colleague recommended them to me and I took my car to them several times in the past year for a few different issues. The last time I took my car there was for ac repairs. The ac was repaired but when I picked up the car there was a 16 inch crack going across my windshield on the drivers side all the way to the middle of my windshield. They had the nerve to tell me the crack was there when I dropped the car off. Mind you this crack was right in my line of my vision to drive. I was spending $2500 to get ac fixed, plus the repairs being done to my car were being paid for by someone else as a gift, why would I not inquire about a cracked windshield at the same time if it was already there? They lied to my face repeatedly and kept telling me if I had full insurance that I could get the insurance to fix it for free. They were correct about the insurance which is how I got it fixed, but they could have owned the fact that a crack on the windshield happened on their watch. If it was there when I dropped off the car I'm sure they would have mentioned it and or photographed it. They did neither and have no integrity. They also left all the debris that was taken out during the ac repairs on the floor of my passenger side floor. I had thought I had found the repair shop for my 3 older Japanese cars but can't trust them as they will lie to you right to your face about something that isn't even debatable. Use them with extreme caution.Services: General repairs & maintenance
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October 2023 by RickHard Krvz
Japanese Car Care is a great place to take your car for repairs. Their staff is friendly and very knowledgeable about their business.I went in for a P0301 (cylinder 1 misfire) code on my 15 Odyssey, and Carlos took the time to explain everything that could be causing that issue and the possible repairs that needed to be made. It ended up being a faulty spark plug that is very common on various models with ECO systems.I also requested for them to change the timing belt, water pump, and the other belts associated with the process. They were very communicative throughout the entire repair and even noticed an engine mount that was in need of replacing.I have absolutely no complaints about the pricing. It's worth the value, and knowing that they only use OEM parts on your vehicle makes it even better. You could find a cheaper place, but you are taking a chance to be the newest Temu victim.If you own a Japanese vehicle, dont take chances and go straight to JCC. You won't regret it.
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September 2023 by A. B.
i was referred here by my father, he's been bringing his car here along with his wife's , my brother's and even my sons car. i called , asked the price for diagnostic , the lady said $109 AND IF I DO THE WORK WITH THEM IT WOULD BE APPLIED TOWARDS THATBS - i paid $1158.59 for breaks- my intention was to do the rest of the work , about $1500 worth with them.. they lost a customer over $109 - i went off of reviews which are obviously way off - it's not the money it's the fact they are so miserable that customer service and their word means sh?t. cudos to them for getting the job done quickly. never again will i deal with these people. Neither will my family. FYI - not once did i ask for discount or haggle the price ...
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September 2023 by Leonardo Jereissati
Very good service, straight shooter mechanic shop (very rare in this line of service). Don’t think it necessarily cheap but definitively is VERY GOOD VALUE. They do not schedule appointments ahead, so if possible arrive early so they are not busy and you get your service e going. Definitively recommend.
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September 2023 by Dania Trespalacios
Honest, reliable, on time, communicative. I have a 23 year old Subaru that I take great pride in conserving. I recommend this place!
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August 2023 by Ana F.
I have been a client of Japanese Car Care for thirty years. They are knowledgeable, efficient and friendly. I highly recommend them!
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August 2023 by P
Apparently Japanese Car Care doesn’t service Japanese cars lmao. I have a JDM and they refuse to even do an oil change on it. They were polite about it though hence the 3 stars but it’s just nonsensical.
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July 2023 by Yasser Morales
I’ve taken two of my cars to these guys recently. A 2015 Honda Civic and a 2014 Lexus CT200H. They are very communicative, straight shooters, and the turn around is quick. Both cars required replacement parts that typically creep up along with the miles. I love that they use OEM parts and don’t cut corners. They seem reasonably priced, but you get what you pay for right? I’d rather pay to get it right done once and move on with lifeServices: Steering & suspension repair
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July 2023 by Jorge Lorente
Quick and very knowledgeable! 10/10 def going to be my new mechanic for my 2019 Tacoma!
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July 2023 by Yasser M.
I've taken two of my cars to these guys recently. A 2015 Honda Civic and a 2014 Lexus CT200H. They are very communicative, straight shooters, and the turn around is quick. Both cars required replacement parts that typically creep up along with the miles. I love that they use OEM parts and don't cut corners. They seem reasonably priced, but you get what you pay for right? I'd rather pay to get it right done once and move on with life!
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June 2023 by Nmuch ToLaughOften
I recently had the pleasure of visiting Japanese Car Care, and I must say, their exceptional service left me thoroughly impressed. From start to finish, they demonstrated a level of attentiveness and honesty that is hard to find.They took the time to listen attentively to my concerns about my car and asked insightful questions to understand the issue thoroughly. This initial interaction immediately instilled confidence in their expertise.What truly set this auto shop apart was their honesty. Rather than upselling unnecessary services, they provided an honest assessment of my car's condition and recommended only what was truly needed. Their transparent approach was refreshing and alleviated any concerns I had about being taken advantage of.They went above and beyond not just by fitting me in last minute but also willing to go out of their way by working on and fixing my BMW which they don't specialize in. However, they clearly had the knowledge to do the work.The work performed on my vehicle was outstanding. The technicians demonstrated great skill and attention to detail, resolving the issue effectively and efficiently.To top it all off, the prices were reasonable and fair, especially considering the top-notch service and expertise they provided. It's clear that customer satisfaction is a top priority for them, and it shows in every aspect of their work.In conclusion, I highly recommend this one-stop-shop for anyone in need of automotive repairs or maintenance. Their attentiveness, honesty, and exceptional service make them stand out in the industry. I am incredibly pleased with my experience and will definitely be returning for any future car needs.Service date 6/16/23. Adrianne R., referred by a BNI member.
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June 2023 by Andrew Gonzalez
I highly recommend Japanese Auto Care for all your car repairs and maintenance needs. Carlos and his dad are amazing mechanics who provide fair and reliable service. It's hard to find honest and trustworthy local mechanics, but Japanese Auto Care is the exception. Thank you for taking care of my car and keeping me on the road!Service: Oil change
