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March 2024 by YANIRA RUIDIAZ
I have shopped here many times and received a gift I was unable to exchange. I was ready to purchase many things but the store manager, Patricia, was so classless and rude I don’t think I will ever return. The other sales associates are wonderful, however, this woman was so bitter that I honestly can’t remember the last time I was treated so poorly.
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March 2024 by danielle hay
Staff rude and snarl between themselves in Spanish talking about the customers. I complained and they just laugh. Rude boring basic store
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October 2023 by sharmene gomes
This store is a scam. super high prices and poor quality products, buy a blouse when it was washed and it shrunk! I didn't put it in the dryer! At the time of purchase, I didn't even have any guidance on special care for parts! When I went to the store they didn't exchange them, they also don't refund your money if you want the parts. DO NOT BUY FROM THIS STORE EVER. If I could I would give 0 stars! horrible service!
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July 2023 by Kalina N
Be aware of this brand they are a total scam place. See my experience from the store in Netherlands below. Paris also does not take returns and customer service does not respond. Phone line is disconnected.======If I could give 0 stars I would. Be aware they scam you at this store. I purchased a $500 denim jacket (full price). Next day came to return as I tried it on at the hotel and it did not fit. They won’t refund. Manager clueless (see photo). They said it’s their policy not to accept returns or do refunds. This is not H&M or Zara or even high end like YSL or Chanel. All of those stores do returns / exchanges. The manger pointed me to a very tiny print on receipt in Deutch! Seriously?! There is a little sign on the register but who reads that plus it’s misleading. BE AWARE of these SCAM ARTISTS! Absolutely redic. Manager also said I am not the first person to be surprised - unbelievable! There are other reviews that say the same thing.Tried to contact customer support multiple times - phone disconnected no one responded to emails.Boycott this place!!!
