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September 2023 by Genesis Medina
If I could not give it one star I would. It is the worst bank by far, it is the second time I have come to this branch just because it is close to my house… to cash a check they asked me millions of totally personal and irrelevant questions. They made me wait for 1 hour for a supposed approval to collect them being issued by them. The teller, who sits at the second desk majorly (short blonde hair / 50-60 years old) made me feel uncomfortable... I consider that I take this "verification" only because of my skin color and I speak Spanish despite speaking to her in English.
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March 2023 by Ashley Rhynes
This is by far the worst first horizon in Miami, this is my second time coming here (only because it’s by my house) however everyone in there is completely unwelcoming.The teller, the lady who sits at the second desk majorly. I can come in for a $300 withdrawal and they will immediately email and go beyond measures of this bogusVerification process. Wouldn’t say racist, but apparently that must be the case becauseI amBlack.Lol so if you’re a person of color I’d say visiting the coral gables or Adventura branch, their always fast paced and nice
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August 2022 by Mari cary
Teller is not very helpful or welcoming. They do not even greet you. Drive thru is slow for even a simple deposit and oh boy if you make a mistake on your deposit slip, they will eat you and not take it till its completely filled to the T.
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May 2021 by Lakeside Films
Teller didn't want to help with a simple check verification definitely will never open an account here!
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April 2020 by Robert L. Gardana, Esq.
A excellent bank for lawyers and other professionals.