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March 2024 by Roberto Arias D
Excellent location walking distance to a lot of restaurants & bars.Free parking and
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March 2024 by Rich W
Five star
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March 2024 by Archna Ojha
Rooms: Rooms are quite spacious but restroom is smaller than we expectedSafety: As per our experience the location looks safe, quiet and relaxing
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February 2024 by Mike Chabot
A good place to stay. The hotel is older, but it is still fine. I slept well enough. The room is dark and quiet at night. The beds are comfortable and clean. Lots of bathroom countertop space. Typical Hyatt breakfast, which is good. The location is good, near many restaurants and a grocery store. It is in a nice neighborhood. Free parking. Wifi was below average. It was around 5Mbps, but I could not stream a TV show without interruption. I paid 9500 points per night.
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February 2024 by Shubhang
There's no airport shuttle service as the hotel's name suggests. Paint scheme makes the hotel look a bit old. Staff were pretty good.Nearby activities: Nice restaurants and places to hangout nearby.Walkability: Minutes away from City Place
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February 2024 by esly chico
Amazing hotel, employees are very friendly. Always cleaned. Great location and customer service.
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December 2023 by Mark O'Donoghue
Staff are amazing. Wonderful breakfast. Great stay.
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December 2023 by Amber
The hotel's location is convenient, but the noise level is notably high. Even late at night around 11 PM, we could hear various disturbances, including the sound of running water and a consistent buzzing noise. It was unclear whether it was due to vacuuming or someone using a hairdryer. Despite it being the holiday season, the front desk was unwilling to accommodate our request for a room change. Additionally, the soundproofing was inadequate, as there was a significant lack of isolation from external noises, adding to the discomfort during the stay.
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December 2023 by Shan L
VERY nice hotel but the elevators are slow outdated and 1 of the 2 breaks occasionally mind you the hotel has 6 floors!! Also they need a sign that lights up or is more noticeable when you’re turning into the hotel. Besides that everything else is gr8!!
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November 2023 by Andrea Gonzalez
I had a 2 week stay at this hotel, and I absolutely LOVED the experience! First time staying at a Hyatt hotel but it will definitely NOT be the last!I want to start off my praise for this place by recognizing the employees! The employees at the front desk were always very knowledgeable, courteous, and kind. Isaiah and Brian (Bryan?) always went above and beyond to make sure clients were taken care of. They were always patient when clients had any questions, managed to always stay professional, especially during rush hours. They made working as a team look as natural as breathing. It's clearly obvious that they like their job and they WANT to give everyone the best service they can provide. Shout out to them for making my stay fantastic!Regarding the amenities (I'm sure I missed a few), they have a small gym available, and it was always clean and organized. Breakfast was available everyday, and the options were always great! The hotel is in a very convenient location, there are SO MANY restaurant options around. I really appreciated that I was able to walk to different places for food, deserts, and coffee.Overall, I loved my stay at this hotel and I am very happy that my company booked with them!
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November 2023 by Olimpia Fernandez
Service was great and the hotel is conveniently located in close proximity to great restaurants. Rooms are outdated and with a uncomfortable smell.
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October 2023 by Chrissy McQueen (Chrissy B)
I can not say enough about the staff here. My husband, during a work trip to Miami, suffered a medical emergency in the hotel lobby. Thankfully his co-workers were close by and jumped in to help, as did the staff. We live in Pennsylvania so i was tasked with flying alone, 2 weeks post knee surgery - completely dependent on crutches, to be by his side. The staff, again, was incredible as soon as I arrived. They absolutely went above and beyond to make sure I was taken care of and they took great care my husband once he was discharged. Our room was comfortable and kept clean, breakfast is delicious and the location was very convenient to the airport (and the hospital- who knew we would need that!?!?) We have since returned home but our hearts our in Miami. We appreciate each of you.
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October 2023 by Rafael De Jesus
We stay here 8 days and was an amazing experience the rooms super comfortable they have breakfast every day and is delicious and variety and good coffee if I stay in that area again my first
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August 2023 by Elana M.
Saw some wood ants in the room and by the pool. Gym wasn't cleaned daily. Shop vac was running in hallway entire time; moisture remained in hall.
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August 2023 by Rob B.
First of all, Indira at the front desk who doubled as bartender Is the bomb! Rooms are clean and spacious but a little outdated. But they are suite style rooms and good value for the money. (See my pics/video) The parking area is very well lit and secure. The breakfast was bacon, eggs and potatoes, cereal, yogurt and berries, toast and bagels. Lots to choose from! I would definitely book again.
