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January 2024 by M. Shuaib
High Grade Sound customer service is above and beyond what words can speaks. In my own personal experience I had made an appointment to go to them to install a dash camera and I was personally attended by the owner Santiago himself. This was my first experience with Santiago and on the day of the appointment they were very punctual on time. During the installation one of the cables I needed was short. Santiago took upon himself on his day off to come and pick me up to go to Best Buy to get one. Though, we were unable able to find it. So, he got on his phone and tried to find the nearest location where we can find one and we did at Walmart to make sure I have the camera installed today.This demonstrates how serious about how Santiago handle his business which no less than 100% customer satisfaction. Santiago won’t leave you hanging this all I can say. Please, check him out they do sound and security system, car window tinting, and car wrap and detailing.
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December 2023 by Eva Rodriguez
I've been a loyal customer of this business for many years, and their exceptional service has consistently amazed me. From my own vehicle to my sons' cars and even my husband's, this place never fails to deliver top-notch quality. Their unwavering commitment to excellence and the welcoming atmosphere they create make every visit memorable. When I get a new vehicle, there's nowhere else I'd trust. Their high-grade service sets them apart, and that's why I keep coming back time and again.
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December 2023 by Paul Banaszak
The guys at High Grade sound are great. I took my new vehicle in for window tinting and they did a great job. I am a repeat customer and I had them tint the windows on 4 cars previously. None of them had any delamination or bubbling. And the tinting looks like brand new even years after.Highly recommended.
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December 2023 by SunnySTX
Brought my new Blackwing to Santiago and his team today. Wanted a pro ceramic tint job...and was so impressed that they are now going to do protection film and upgrade my audio situation. Subwoofer setup and optimized for quality sound! Santiago is a people person, a guy running his shop for 20 years. His passion for what he does and how he deals with people is why I will bring every new car to High Grade going forward. Thank You!
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November 2023 by John E.
I highly recommend High Grade Sound & Security for your automotive needs. They accommodated my request for automotive service and guided me through what they would recommend based on legality, safety, quality, and warranty. Friendly and courteous, I felt like a family member. Trust was immediately established and I had no concerns or questions as I already knew that this business is about excellence and I was in good hands. I was treated well from start to finish in an establishment that was clean and professional. Now about the car. The worksmanship here is top notch and the work performed reflected in the details. They took what I would call a driving hazard to a safe vehicle I no longer have to worry about. The comfort in this cannot be measured. I received plenty of quotes, but can say I'm glad I came here and will for other automotive needs first. In terms of value I would say you get what you pay for. Doing things right without issue is what we all should receive, but unfortunately that is not the case all the time. This is the place others should emulate. I could keep going on but you get the point. Highly recommended!
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November 2023 by deisel lewis
These guys are LEGIT!Came on my first appointment to them (found them on google) with a special dashcam to install on my prized Audi, which I ordered from Alibaba. I knew it would be difficult and annoying for me to install, so I brought it to the experts. They had NO issue with this installation and it was reasonably priced for such a hard job. Was really happy with the install overall.Second visit was this week -- I went to install new speakers in my prized Audi and once again came to High Grade Sound. Santiago and Ricky encouraged me to do the ceramic coating + paint protection which I obliged, and very very happy that I did. The car looks night and day, basically the paint is like a mirror now where before it was very scratched. The last ceramic coating I got was WAY more expensive and this job looked better. Really happy with everything and will continue to come back to Santiago and the rest of the team here. On top of all this, they are really cool guys and Santiago even gave me a ride down the street when I needed it.If you're looking for someone to CARE for your car, whatever the might be, choose these guys.
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November 2023 by JUAN ZUBILLAGA
We installed window tinting on two cars. The service was outstanding in all terms, quality, time, cost, and a big etcetera. I dare recommend this company with confidence.
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November 2023 by Larry B.
The High Grade Sound Team tinted my windows and installed a complete sound system with head unit. They did an incredible job. The entire team was very helpful to get the project done quickly and it was much more affordable than other places I checked.
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October 2023 by Luis Gomez
Excellent service, very professional. Very satisfied with the work they did for me. I recommend them 100%Service: Sun control window tinting
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October 2023 by Brian Morales
Quality and great service, recognized by someone in the automotive industry, these guys have it. Thanks for the great work!!!
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October 2023 by falak zaveri
Great tinting place for a good price, great customer service and also very kind. Definitely recommend this placeService: Sun control window tinting
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October 2023 by margery hadar
I called High Grade Sound and Security by finding them on the internet. I have a 2008 Toyota Convertible that had a radio that wasnt working well. I reached Santiago when I called. He was amazing! I realized that the shop was 45 minutes away from my apt but because Santiago sounded so knowledgable, I decided to make the trip! It was so worth it. He was indeed extremely helpful, made my wait so comfortable, and set me up with a great new Sirius capable radio! I highly recommend High Grade Sound! And of course, Santiago!
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September 2023 by Andres P.
I am a returning customer. I am writing this review because a good business deserves to have a good review. I am not getting paid for this, I want to share with others that they can get high quality jobs, with high quality materials, and attention to detail here and for a fair price. The first time I went to this business I wanted to get high quality window tints installed by a business that not only had high quality materials but also had a plotter to cut the window tints and avoid damage when doing it manually on the car. The ceramic window tints that I installed on all the windows was great. They use 3M. Awesome product.Then I came.back a couple months later to install a Full front PPF because I liked the quality of work of the shop and installing PPF is a very delicate process that I wouldn't trust any shop to do, especially when it costs thousands of dollars. They use Legend Prime PPF which is arguably the best PPF product. Great quality of materials and processes. I did extensive research on PPF and this shop kept the bar high on materials, quality and a price that is fair. What you get is high value for the price you pay. Others which high value as well charge high prices, this is not the case. I got an 8y installers warranty and 12y manufacturers warranty on the PPF. Full front includes: everything painted in the car color in the front bumper, hood, side fenders, plus the headlights, and also the side view mirrors even if these are not painted in the car color and it's just shiny plastic like most are. I paid extra to include the grill as my mazda3 hatchback turbo 2023 has a front grille that is made of shiny plastic and would look ugly after rocks and things hit it while driving. This happened to the front grille of my Mazda Miata MX-5 Club 2016 and the front air dam as well.
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September 2023 by Erika Jimenez
I came across this shop on Google with great reviews so I figured I would give them a try. I called around 4:30 PM and Santiago answered told me they had opening at 5 PM and just like that the windows on my car were tinted. Andres helped me out when I arrived showing me the different types of tints. I even worked while I waited for my tints to be done in the shop and within an hour and a half the job was done. I had such a great experience with the staff and the tints came out perfect. Thank you guys!! You are awesome!! I will definitely refer all my friends and family to them.
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September 2023 by Fabio Rodriguez
Got an Audio System UPGRADE for my Jeep Wrangler Beach Edition with Santiago. Since my first visit to get a quote he always very kind and with all his experience explained me the best options that will perfectly fit my Jeep! Immediately feel the confidence that this will be the place to take CareOnDemand, very fast considering all the work that it requieres. And Wow! What an option, my sound system sounds incredible, love it! Additionally he made recommendations on the settings and advice to bring the car back for further adjustments after the speakers breaks-in period. Experience and expertise is the best way to describe High Grade!
