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October 2022 by Milton Ruiz
Beware, Never use this bank, they used to be a good small bank but since they became bigger, their customer service is awful and they charge made up fees which are impossible to stop. Even closung the account is difficult.
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May 2022 by David S.
Best bank ever! The staff including Emilio Alessandro Michelle just to name a few give the best customer service ever! I love my bank
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November 2021 by Patricia Bedley
The Grove Team (Hazel Acea, Steve Sanzone & Mark Huard) model the private bank, client focused experience. They care about their clients and get the job done. Thank you!
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September 2021 by James McCaughan
I have been banking with Grove B&T since the fall of 2020. Needless to say, it was a difficult time to start a banking relationship, but my banker, Oscar Joya, and Grove B&T have made it easy, seamless, and secure. Oscar has always been incredibly responsive and easy to reach when I have a request, working with me to tailor solutions to my specific issues/challenges and getting things done incredibly quickly. His responsiveness and attention to detail meant that, when I requested a wire after 4:00 pm on a Monday, it was executed and received by the beneficiary by 9:30 am the next morning. Grove also takes security seriously, but with the staff's responsiveness, the security measures can hardly be considered an inconvenience.Simply put, I have never been more satisfied with a bank or banking relationship than I have been with Oscar Joya and Grove B&T. I really cannot recommend them highly enough.
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September 2021 by Diana Iglesias
Grove Bank helped us make our dreams a reality. Mark Huard and Hazel Acea helped us with a loan to purchase our property.They made this process very easy. Everything was very organized and clear. They took the time to answer all my question, they were always available and there were no surprises.Everyone in Grove bank has been nice and helpful.I definitely recommend Grove bank.Specially Mark and Hazel from the lending department. I immensely appreciate their help.
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August 2021 by Barbara Brophy
Love Grove Bank and Trust especially the Gables branch. If you need a trustworthy and friendly bank where customer service comes first you won't find a better bank. Barbara A. has taken great care of us. I have been banking with this bank for over 50 yrs.
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August 2021 by TU-BE MAIL
I have been banking with Grove Bank and Trust since maybe 2017 or 2018; it has been an excellent experience for me from the branch in Grove to Aventura; we have always found friendly and very respectful faces. When the pandemic happened, they had excellent protocols without limiting our access to our accounts and kept excellent customer service in difficult times.The communication with Christian has always been excellent and honest; I have nothing but great things to say about him and his team, who has helped and guide me with my small business and inexperience as a young entrepreneur. Thank you for all you do for the community and us.
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August 2021 by Paul Pavloff
The best banking in South Florida ..Fast friendly personalized service.As well as good rates for home loans.Palmetto Bay branch
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August 2021 by Samuel B.
Grove Bank and Trust is the very best! i have banked with them in excess of 45 years and they have never failed me. My bank officer Paola Avilan is always there to help, as are all the rest of the bankers in their offices . Not only is it a good choice for your banking needs , it should be your only choice.
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June 2021 by Eli Ristine
The personal attention and service is like no other bank. I feel right at home here for over 20 years. I love my bank family.
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June 2021 by Alyn C.
Excellent service, fast, caring and efficient. Highly recommend this bank. Ready to go the extra mile, outstanding customer service.
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May 2021 by Kimberley Bradshaw
The service at Grove Bank and Trust is outstanding! Even though the Pandemic caused a lot of changes, the service was still over and beyond. Thank you!
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May 2021 by Ben Eglin
I have been a GB&T customer since 1973 and have always had the best and safest relationship with this institution. They are always on the correct side the customer. I highly recommend this bank for business abs personal accounts.
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May 2021 by Viviana Rangel
I love love Grove Bank and Trust. We have a business and personal account with Grove Bank and Trust for about 20 years. I love that I have a bank associate that helps me with all my needs whether a question on my account, sending a wire, loan, etc. I get to talk to a real person that personally knows me. I don't know how people can do all their banking talking to a robot on the other line. I want to send a shout out to first of all the President of Grove Bank and Trust, Jose R. Vazquez, Jr. You can call this guy and he calls you back. Can you believe that- the President of the bank calls me back. Believe me I am not a VIP! Another shout out to these guys that always answer the phone when I call, Christian Bertot, Oscar Joya, Nikki Median, Vanessa Sanchez, and the list goes on. If you are looking for a great bank with excellent service this is your bank.
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May 2021 by Melissa Rosado
Everyone at Grove Bank & Trust are very pleasant, helpful and efficient. From the bank tellers to our regional market manager. They are always 100% professional and attentive to our needs. Look forward to a continued working relationship.
