Firestone Complete Auto Care, located at 8701 SW 72nd Ave in Miami, FL, has been helping neighbors since 1926. This one-stop shop offers a wide range of vehicle services, including tire sales, maintenance, and repairs. Customers appreciate the excellent service and courteous staff, with many highlighting the helpfulness of employees like Melissa. The team is known for providing quick and efficient service, even during busy times. However, some reviews mention challenges with long wait times due to a shortage of qualified mechanics, particularly for more complex repairs. Despite this, customers feel safe and informed about their vehicle needs, with many expressing gratitude for the thorough inspections and recommendations provided. Overall, Firestone Complete Auto Care is recognized for its commitment to reliable and affordable auto care, making it a trusted choice for Miami residents looking to keep their vehicles running smoothly. Scheduling an appointment online or visiting the location can ensure customers receive the expert care they need to get back on the road.
Labor costs are high. There are lots of delays. No one calls you to tell you that your car is ready. It does not matter whether you make an appointment or just walk in. The work was done well so I have to give these stars to the people who work there, not to Firestone. Very disappointing!
June 2024
I've been a customer for 15+ yrs. Every single time, whether scheduled or not, they provide excellent service. Very courteous & kind. They keep me safe in my vehicle. That is priceless.
June 2024
Professionals and good attention, it seems that they want to help you with the problem in your car
