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January 2024 by Diana C.
I had one of the most amazing experiences at Macy's. I went to buy a suit for my father to celebrate his 50 wedding anniversary with my mom to the Macy's in Southland mall and they not just mistreated us but made us feel horrible, therefore, we decided to go to the one in The falls because my dad really liked one from your collection so we went to an other location. When we got there we found the suit without help but when we tried to ask about other stuff that we needed we found Suzanne from Cosmetics that gave us an amazing treatment and customer service and showed us that not all employees are the same. I'm really impressed with the way you handled this situation. Good job Suzanne!!!
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December 2023 by Monica A.
Too hot to shop. Ac doesn't work. The workers at the jewelry section are great. The girls in the cologne are for men only speak to each other and takes a while for them to notice you? I stood in front of two of them and they continued to gossip as I was face to face with them and a few minutes later they asked me if I needed help...
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September 2023 by Tony Barkley
Good selection of shoes for people on the go!
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September 2023 by Russ G.
so they got in there and dolled the place up finally as it was faltering a lot after covid and beyond but now it is clean much on the racks plenty of good deals and good service so its a good thing when others in the Falls are boarded up and gone Macys comes through for sure
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September 2023 by Gabriela O.
WOW A SAUNA, poor employees! I came here 3 months ago and the ac was the same barely working, I spent 20 min in the store and was sweating!!! I came back today- 3 months after and the same thing. Absolutely unacceptable.
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September 2023 by Jen A.
I went to Macy's at the Falls today to get an outfit for a meeting I have and it was like a sauna!! When I asked they told me the ac is broken and that it's been for over a month, and that they are just waiting for a piece that won't arrive till maybe the following month. That is UNACCEPTABLE!!!No one can shop sweating, and your poor employees working there all day in heat!! A company this big is not able to get an AC fixed right away???? Very hard to believe. Do better Macy's!!!!! All the customers were complaining. I LEFT!!!
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March 2023 by Maria Elena Morales
Very few choices. I went there to get a nice and comfortable ones from this brand but other brands had way more selection to choose from.
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December 2022 by Melissa Torrens
JP is amazing he helped me today with my return great customer service
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October 2022 by Andrew Ortega
I don't know, I passed by here by accident, don't care for their shoes but I'm sure there fine
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August 2022 by Rick M.
Been to one Macy's you've been to all. Has all the latest brand in clothing, perfumes and even household appliances and furniture. Good value, especially if you come on days they offer specials.
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August 2022 by Victor F.ryder
Love the selection of shoes!!.
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May 2022 by Peggy breland
Did not visit
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January 2022 by Belovely Baptiste
What you doing GeorgeJORDANSJORDANS
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January 2022 by Sylvia Luaces
I like the place.very good service .
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December 2021 by YETI JUST ATE SOMETHING UNKOWN
I don't know, I passed by here by accident, don't care for their shoes but I'm sure there fine