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March 2024 by Carol Dornelles
I’ve never seen a cappuccino without milk. This tastes like normal coffee. If I wanted just coffee I would never pay the price I paid for cappuccino.First the food I got was burned. So I complained and she gave me another one that was cold. Is that hard to be in the middle? Warm, not burnt or cold?Service was bad. She looks like she hates her job. Face expression is like “take me out of here”. Not a person to be working with costumers.Too expensive for what I got. I still need a coffee so I’ll have to spend more money to get it from another place. What a joke! No wonder why it was empty.
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March 2024 by Waxxin You
Asked for a wet towel to wipe down their dirty gross tables. She gave me a dry napkin with attitude. Disgusting.
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January 2024 by Steve F
Everything needed for a great coffee. Unfortunately, either as a result of lack of training or lack of effort, my coffee was not drinkable. Illy is an incredible brand, hopefully the company takes measures to get this cafe in line with its general quality standard.
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January 2024 by shreyank khemalapure
The barista was unprofessional and prepared one of the worst coffees ever.
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December 2023 by Adam Pearson
Very bad customer service, barista ignored us initially, asked if she was open and she just smiled and didn’t answer the question. Seemed disinterested in what she was doing. Asked for a bagel with cheese, got a diy kit! Coffee was ok.
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November 2023 by Bob
Lackluster service. Awful food. Inedible breakfast sandwich. Americano was okay.
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October 2023 by DC Kemp
All the tables were dirty at 8:15 am. That means it has been dirty since yesterday. Please just wipe your tables once a day.
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October 2023 by DAVID KOWALSKI
Stay away and save your money. ILLY needs to pull their name off this kiosk. As I’ll never drink it again after this experience. Burger King around the corner has better coffee. The food is also terrible. When I asked for my money back for the watered down, burnt coffee, the Barista said “It’s Italian Coffee” as if I didn’t understand. All the food and pastry’s are frozen. They couldn’t even heat it up correctly
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October 2023 by Rima S
I normally prefer illy to Starbucks. But tge service here is really bad. Extremely slow and tge coffe tasted like water as if tgey used the same beans from tge previous customer. I asked to add half and half and i saw her pouring from a skim milk
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October 2023 by Yuli
Horrible! Their customer service is the worst. They gave me the wrong order and did not refund or corrected it, I ended up paying for something I didn’t ask for and when I requested mustard I was questioned why, the baristas have an attitude problem. The worst, I don’t recommend this place at all, avoid it at all costs.
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September 2023 by D K
Stay away and save your money. ILLY needs to pull their name off this kiosk. As I’ll never drink it again after this experience. Burger King around the corner has better coffee. The food is also terrible. When I asked for my money back for the watered down, burnt coffee, the Barista said “It’s Italian Coffee” as if I didn’t understand. All the food and pastry’s are frozen. They couldn’t even heat it up correctly
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July 2023 by Annalise Keating
Terrible barista, did not want to be there, couldn’t be bothered to give me some hot milk for my coffee, only had unhealthy creamer. Will not visit this establishment
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June 2023 by Greg Blindauer
Customer service was horrible. You’re better off getting coffee from Burger King. Don’t go to Illy
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June 2023 by Gracianne D.
Terrible service and coffee. Cold panini, cappuccino is latte , very disappointing. Very expensive too
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May 2023 by kyler Wakely
Spent $26cad on a coffee and a very sub par breakfast sandwich. They didn’t show me the price until I got my receipt.
