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February 2024 by Gisela Batan
Excellent service and the price is just right. Thanks to Zane for a fast checkout.
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February 2024 by Angel Casanova
Good service, excellent treatment.
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December 2023 by Alyssa C.
Enterprise came to my rescue this past week . I was heading out of town and I was in need of a rental . Now just for some background information I had a reservation but at a different location, however they messed up my reservation and they couldn't help me . After, driving around too about 5 different rental places I found this enterprise. I explained to them my situation and they were able to help me . While I was there Indy was amazing and very understanding. She took down all my information and was able to get a me a vehicle last minute. It was exactly what i needed and I was on my way within the hour. The service was fast , efficient and professional. Thank you Enterprise so much for all your help . Next time I need to rent a car I will be choosing Enterprise.
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December 2023 by Shane S.
Thank you Simon and Zain, they really seem to run the whole operation themselves. They helped out with the whole process of my honda accord for the two month duration I had it for.
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November 2023 by Irek Diaz
This enterprise is the best in Miami when I rented 20 days ago, Simón helped me and he was very kind and patient with me, he explained everything in detail what I had to do, that if the poor thing was doing I think like 3 jobs at the same time that day it seems that There wasn't much staff but he managed it and everything was perfect, today he went to deliver and Zane helped me with chairs, a very kind and super charismatic guy, I congratulate you, you have two excellent workers!!!!!
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October 2023 by Annabelle Guittard
Excellent attention and service from Simon Hernández.Here I stay rentingSensationalI'm leaving happy
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September 2023 by Osmany C.
me dieron un buen servicio de calidad y proficcional lo recomiendo gracias por si (US) atención
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September 2023 by Daisy Vargas
The employees are very attentive. I needed to go to the hospital, I was in pain and Mr. Simón took me without asking. Thank you Simon God bless you
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July 2023 by Michael Thurner
Rented a vehicle from these guys same day walk in. They were quick and efficient. I ended up returning the vehicle 1 day early, but 3 hours past the time to trigger a new days' charge. Spoke with the manager Stacy and she repeated their policy back to me to charge a full day. When I spoke further with her and explained my concerns she listened and was reasonable. Regardless if you are going to (or are able to) assist the customer or not, the worse thing you can do in the service industry is to not listen to the customer's concerns, interrupt, or be rude. Stacy did none of those things. She patiently listened, applied logic, and resolved my concern. Great customer service. Thank you Stacy.
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July 2023 by jonathan cedeno
Worst experience of my life, I have waited here 3 hours and they have been toying with me while everyone comes and goes waiting for a car and I still haven’t received a car. It’s ridiculous because I am still waiting and have no news. The people here are extremely unhelpful and rude.
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July 2023 by Carol B.
i had to wait 3 hours just for then to give me a fucking little stupid car that is shit
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May 2023 by Paola Rivera
Great service. They were really nice and I rent a good car. Thank you for your good service!
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April 2023 by Chloe Kelly
Excellent service. I was an hour early for my pick up time but I didn’t have to wait more than 15mins for a car. It was clean with very low mileage and very efficient with gas. At drop off I asked if they could drop me off at the Amtrak station and they unfortunately don’t have that service but the manager Simon paid for my Uber in full. I didn’t expect that but I really appreciated it!Thanks Simon!!!
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April 2023 by Ruben Houwer
Really bad experience. Had a reservation for 1 day at a specific time, but when we wanted to get the car, no cars where available. They told us that they were getting some cars, but 30 minutes later nothing happened at all. Even no apologies were made. Would never go back there.
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April 2023 by Therese M
We had a very good experience with none of the usual car rental hassle. They allow you to use your I-Pass transponder for Florida tolls and you only need to take a short Uber ride from the airport. They were so much more pleasant to deal with than the onsite and offsite rental car agencies at the Miami International Airport.