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November 2024 by Dario Rodrguez
Friendly and knowledgeable staff. Their service staff is unmatched by any other local dealers. I bought a new Cervelo Caledonia and I am super happy with my purchase. Great purchasing and service experiences. Will definitely recommend it to a friend.
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November 2024 by Paul Navas
These guys are great, every time I go there, always attentive and the bike service is awesome. I went there to get a tire repaired and went to pay but and their system for payment was down and I did not have cash on me. They told me to go ahead and leave and will send you a payment receipt once the system comes up. Instead of keeping me waiting for the system to come up for payment. Later that afternoon, I received a text for payment and paid. It was very though full on their part to do this and allow me to leave with no payment, and this is wonderful customer service. They will always work on my bikes. Again, thanks for the wonderful service.
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November 2024 by Federico Pascual
I recently brought my vintage road bike to Elite Cycling & Fitness and I couldn't be happier with the whole experience.
The bike had been stored outside for a few years and was in desperate need of an overhaul, rather than just a simple service. The team at Elite Cycling brought it back to life combining their great expertise with outstanding customer service, from the moment I walked into the shop, to advising on accessories and answering my endless questions. I was consulted promptly throughout the process and overall I was left satisfied that my best interests were front and center for them, both in terms of getting a bike back that is safe to ride and that I didn't spend an extra dollar that I needed to. In my 25+ years of visiting bike shops in 4 different countries this was by far the most positive experience.
I highly recommend the team at Elite Cycling and will of course return for all my cycling needs.
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October 2024 by Marcelo Menegatti
I recently purchased my first Rockhopper from Elite Cycling, and I couldn’t be happier with the experience! As someone who has not bicycled in years, I had a lot of questions, but Marcelo was incredibly patient and knowledgeable. He took the time to explain everything—from the different types of functions that the bicycle has to the right accessories I would need for trails and to cruise around—without ever overwhelming me.
Their customer service is top-notch, and they made sure I felt confident in my purchase. I truly appreciate their care in helping me find the perfect bike and accessories for my needs. I highly recommend to anyone, whether you're a seasoned cyclist or just getting started. Thank you for making my first bike-buying experience such a positive one!
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October 2024 by William Pupo
Very good service, recommended for everyone
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September 2024 by Carlos Plantada
Stopped in today for a safety check on my new E-bike. The team was very friendly and greeted me right away. They were able to squeeze me in to take a look at the bike and fix a few details like my brakes and rotors. They even gave me a few tips to learn how to take care of the bike and anti theft advice. Left happy with a new lock and a finely tuned bike. Will definitely recommend this place for anyone’s bike needs! 5/5
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June 2024 by Ana Sanudo
Excellent service. Very professional. Would definitely recommend ?
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May 2024 by Travis Crawley
My experience with all the employees and I consider them as friends because everytime I go I'm greeted as such. The prices are what they are but the interaction I have with Marcelo,Glenn,and Calvin is one of the reasons I keep going there.
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February 2024 by Jeff Rubens
I am so very fortunate to live near this great bike store. I have bought bikes from them for my kids when they were younger and they just re-assembled a Specialized bike I had been searching for and bought from across the country & had shipped to Elite from Washington State. Elite's work was super-fast, professional and reasonable as to price. A big Thank You to Marcelo & Calvin. Please use this store without any hesitation!
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November 2023 by Acir
I have my own bikeshop now here in Tampa thank you elite for all help and free T-shirt that I still have
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November 2023 by Raul Moskovitz
Called for service and pick upNot only was it scheduled immediatelyElite was on time reliableAmazing service
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November 2023 by Mark Merwitzer
Awesome service and friendly staff.
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April 2023 by Michael Tapia
Helps us test multiple bikes for our children and tuned the bike we purchased. Thank you Debbie for being so helpful.
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February 2023 by Maikel Cera
Top quality service, good prices, excellent team, I will return for sure. Thank you Marcelo
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December 2022 by Linette Rodriguez
I just got into mountain biking and bought a trek bike. I was having some little issues and was able to call Elite and they kindly squeezed me in for a quick check. The mechanic Calvin was really kind, honest, and thorough. He gave me a full report and fixed my issue swiftly!Customer service was spectacular which now in days is hard to find. I will continue going to this shop for my bike mechanic needs and strongly recommend them.
