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March 2024 by Jessica Sarmiento
Reading these horrific reviews, I got really scared about my online order being done here, however when I called, Carina assisted me and made sure everything was perfect with my order. Very nice and even sent me a picture of the finished product. This place is under new management I believe and hopefully it’s improving.
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October 2023 by Jessica Calderon
Giving them a 1 star because I needed a last minute quick arrangement for today, was inside the store at 2:47pm and they close at 3pm. Told me they were already closed. I know it was close to closing time but someone else would’ve tried to help out or taken my order, I guess they didn’t want the business.
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September 2023 by Ericka Caldwell-Clinch
Contacted this establishment the day before at 4 pm to inquire about an arrangement. The person who answered the phone was abrupt and said that I needed to make the order online as her system was down. I showed up the next morning to pick out an arrangement to go, at 9 am, the doors were locked. I waited until 9:25 am, still no one. I can understand why the reviews look like this…this particular store is making a bad name for Edible Arrangements.
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September 2023 by Gabriel G.
Terrible place to order from. Ordered some dipped fruit and a cake for my anniversary and only received the dipped fruit, no cake. I called and they said they would refund me the cake, two weeks later…still no refund, called back and they lied saying the MGR was out with covid and they would process the refund right away. I paid $123 and only getting a $40 refund. What a joke. On top of that the quality of the fruit was bad, spoiled the next day, didn’t even get a chance to complain about that because I was already frustrated from the experience and forgot to mention it. The MGR here is probably the worst I have ever seen. DO NOT EVER ORDER FROM HERE, YOU WILL BE DISAPPOINTED.
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July 2023 by Ingrid Patino
This people are so unreliable and don't really care about anyone's time. Placed an order for pick up set at 9:00am, I got to the shop at 9:15am and when I asked for my order they just looked at me with a straight face and said ohh no we don't have it, it's not ready, it's only 9:15 and this is when we clock in. This should be something to keep in mind if you are giving costumers a pick up time, or change your pick up and opening schedule to one when employees are actually fully set to work. I had to wait another 15 minutes in the car so they can do their job, which should've been done in the first place. I ended up being late to my job for which I actually woke up early and planned for.
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July 2023 by Ahlicia BT
My go to for REAL fruit smoothies!!!!! And not a bunch of syrup. The store is always clean and the staff is friendly.
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June 2023 by Yasmeen Halum
this place deserves 0 stars. most trash service i have ever encountered. scammers cant deliver what was paid for and cant even give a refund or answer their phone talking about theyre busy and happens to be busy 24/7. dont buy anything here!!!
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May 2023 by Rani-Kai J. Samuda
If I could 0 stars, I would. I ordered a package for delivery for Mother’s Day, in advance. The package was NOT delivered, even though I received an email stating that it was delivered. I have tried to call the store multiple times at different times, and each time I get a recording saying that they are busy. How are you busy ALL the time! I am STILL waiting on correspondence about the package that WAS NOT DELIVERED ON MOTHERS DAY! Completely UNACCEPTABLE!
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April 2023 by Pedro Ruiz
Spent 80 bucks on flowers and some sweets for my wife. Flowers were almost dead plus the chocolate on the fruit was melted. Never again.
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April 2023 by Jessica Cabanes
Always a pleasure when I stop by! I’ve never had any issues with any of the staff members. Caleah (not sure if spelled correctly) is always so helpful!
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March 2023 by Jairo Renteria
I placed an order a week ago for delivery on valentines day and never received but they call me a day later that they couldnt reach out to her very bad experience . If they would of called the day of I could of picked it up bad communication
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February 2023 by Adamis Garcia
I received a surprised arrangement delivery to my home. The delivery guy was very nice and professional . The gift was nicely packed and the fruits were fresh and delicious!
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January 2023 by Hana Shah
I’m not sure why there are so many 1 star reviews. I had a very positive experience at this edible arrangements location. The staff and owners were so sweet and gracious. The fruits were very fresh and tasted delicious.
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January 2023 by Lian Sierra
I have placed 3 orders at this location. First and second order was delivered to the school with no issue. Third order was placed for the school's Thanksgiving luncheon 5 days prior to the delivery date. I called after placing the online order and told the representative that the luncheon was from 12:00-2:00 so i would need it delivered prior to 1:00. She said no problem. The day of delivery It was almost 2:00 and I had yet to receive a delivery confirmation. I called Edible Arrangements and the lady tells me that school orders are delivered after 1:00! I told her that the luncheon ends at 2:00 AND that it was early dismissal AND that i had called them after placing the order 5 days ago and specifically told them that it had to be delivered before 1:00. She places me on hold and then comes back to tell me that there was nothing she could do. I then tell her to cancel the order and refund me my money. She then proceeds to tell someone else in the background to call ____ ::i cantremember the name:: and ask her where she's by. I'm still on the line as they had never put me on hold. I then hear the other person in the background say she's going to go put gas and will be here in 20 minutes. The representative then comes back to the phone and tells me the driver is running late, shes at the gas station and we will make sure to deliver your order first! I will never place an order with Edible Arrangements again. I spent $95.00 on a fruit basket, cookies and balloons and they couldn't deliver the order on time and the school staff were not able to enjoy it. Next time I will save my money, my time and my frustration!
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January 2023 by Sami Shah
Just ordered an arrangement and it was beautiful. Staff was exceptionally nice and tentative to our needs. Not sure why this location has so many low reviews!! Had an amazing experience here.
