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November 2023 by Nancy Roscigno
I had a great experience working with Drimmer Appliance from the sales staff to the scheduling of delivery to the installation. It all went very smoothly. my washing machine broke on Wednesday and by Friday morning I am doing laundry in my new machine! The installers were very efficient, courteous, and professional.
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November 2023 by A
I guess they just don’t like customers. Walked in on a Monday at 4pm and everyone looked at us like we didn’t belong and then went back to twiddling their thumbs. I guess they were too busy staring at the wall to deal with the only customers there. Really disappointing considering we drove 30 minutes to their show room.I really don’t understand the good reviews but after the awkward entrance I told the guy up front we were looking for a few appliances because we are trying to upgrade our dated kitchen. He pointed to a woman in the corner and went back to staring at the wall with the guy next to him.We then went over to her and told her about what we were looking for. She was nicer, but offered no insight to our needs, pulled up the only dishwasher in stock then told us she’d email us later. Brushed off our questions as if she had somewhere to be. She didn’t even take our dimensions or offer a single piece of insight to the 4 appliances we wanted to buy. Just weird for someone who’s supposed to be selling appliances..We wanted to buy appliances today so we could have them installed asap. I didn’t mind it not being in stock. But they didn’t want to sell to us for whatever reason, they just kept telling us to email. If I wanted to purchase my appliances online I would’ve done so. I was hoping to buy and set up an install date today. The only reason I went there is because I thought they would be more helpful than going with the bigger brand stores.I thought by going to a more local store I would receive better service and maybe they’d care more? But now I’m realizing Home Depot offers better service than whatever that was. Total waste of time, but at least I know I can’t trust them with my kitchen remodel. It’s a shame. Take your location off of google maps if you don’t want people going there.
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November 2023 by Sorah levine
Juan Carlos was very good and informative installer for Drimmers double oven installation. He was neat and cleaned up and showed me cleaning tips. All in all a good experience
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October 2023 by Amanda R.
I guess they just don't like customers. Walked in on a Monday at 4pm and everyone looked at us like we didn't belong and then went back to twiddling their thumbs. I guess they were too busy staring at the wall to deal with the only customers there. Really disappointing considering we drove 30 minutes to their show room. I really don't understand the good reviews but after the awkward entrance I told the guy up front we were looking for a few appliances because we are trying to upgrade our dated kitchen. He pointed to a woman in the corner and went back to staring at the wall with the guy next to him. We then went over to her and told her about what we were looking for. She was nicer, but offered no insight to our needs, pulled up the only dishwasher in stock then told us she'd email us later. Brushed off our questions as if she had somewhere to be. She didn't even take our dimensions or offer a single piece of insight to the 4 appliances we wanted to buy. Just weird for someone who's supposed to be selling appliances.. We wanted to buy appliances today so we could have them installed asap. I didn't mind it not being in stock. But they didn't want to sell to us for whatever reason, they just kept telling us to email. If I wanted to purchase my appliances online I would've done so. I was hoping to buy and set up an install date today. The only reason I went there is because I thought they would be more helpful than going with the bigger brand stores. I thought by going to a more local store I would receive better service and maybe they'd care more? But now I'm realizing Home Depot offers better service than whatever that was. Total waste of time, but at least I know I can't trust them with my kitchen remodel. It's a shame. Take your location off of google maps if you don't want people going there.
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September 2023 by Vicki Kitzen
Great customer service. They had the exact Miele appliances I wanted and best pricing! Highly recommended.
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September 2023 by Alexander Cheezem
Juan installed a new dishwasher. No problems (despite the fact that the panel on the old one used a set of screws that used discontinued screw bits).
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September 2023 by Dale VanSteenberg
Drimmers is FANTASTIC!!!! The staff is absolutely amazing and SO helpful !!! Cleopatra is truly one of the best company representatives I've EVER worked with. Today I worked with Hindy as Cleopatra was not working today. She was amazing as well. The company delivers top quality products, as promised, when promised and are priced very well. Given that, I would use them for the customer service and support alone!!!!
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September 2023 by Paula K
Juan Carlos the installer was careful and worked hard to fit the new washer and dryer into a limited space. Hindy and Drew on the sales side were a pleasure to work with.
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September 2023 by Car Part Planet
Juan Carlos is the best! Quick, precise and awesome! Best install ever.
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August 2023 by Wayne
The install went perfectly! The guys called when they were on their way and showed up on time. During the install they handled every problem that came up with professionalism. I highly recommend them!
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August 2023 by Musia Marlow
Beyond fabulous service and product on every level ! From delivery to installation , totally seamless , professional and top notch service.
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August 2023 by Nynkiah Burnett
Juan is the best. He's was SUPER helpful. I understood everything he said.
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August 2023 by johnathan S
Professional and detailed! Ask for Juan Carlos, he is the BEST!
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July 2023 by לינוי זיו
The best service, the best peopleThank you for everything!
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June 2023 by Lynda Holbert-Hyman
Dealing with Drimmers & Hindy Rivkin is an absolute pleasure. Always available to answer any of our questions and is super professional. Recommend highly for anyone who is looking to purchase appliances.-Lynda Holbert-Hyman/CBC5, LLC
