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January 2024 by Claudi Clau
Always a great experience with the Doctor. Fast yet personable service.
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January 2024 by F Hernandez
I was seen today by a provider who did not even bother to introduce herself. I am aware that I have a right eye problem so i always pay extra for Optomap. She told me to repeat optomap imaging as my lids are obstructing the images. So I did, and was told to wait outside. So i waited for more than 10 minutes as I thought she is still reviewing the new set of images. Then I saw her coming out of her office without giving me an update. i was hoping that this provider would give me more information about the status of my right eye compared to previous findings at the end of our interaction. But she didn’t explain the new results. I have to ask the assistant if i am done, and what should i expect with my optomap results. I was told by the assistant that if she said nothing it means everything is ok. I learned that this provider’s name is Arizola. That’s after i asked the attendant. Really? Were you not taught about bedside manners while in med school? Don’t you know how to close a provider-patient interaction? This Arizola should not be practicing at all! Very unprofessional, doesn’t know how to interact as a provider, and no empathy at all. Unfortunately, this provider is a liability to Dr. Roth’s practice. This provider deserves a 0 star.FYI: I followed her to the restroom to confirm my results,She said “that’s it you’re done. I just repeated (referring optomap results) it to file.” Really?
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January 2024 by Michael Martin
The staff was friendly and helpful. Dr. Roth was excellent! She explained to me the differences between different daily lenses and I got to learn about what the inside of my eyes look like. I have peace of mind knowing my eyes are healthy!
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December 2023 by Ana Marcela Brenes
Dr. Roth and her team was amazing! Quick, easy, clear, and smooth process. Love it! Definitely coming back
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November 2023 by Luis Vazquez
Dr. Roth is very thoughtful, listens to the patient and the staff were kind and considerate.
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November 2023 by Alex SF
The staff is awesome, Leah was very helpful and knowledable as the rest of the ladies. The doctor was very kind and professional.
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October 2023 by Ruben A. Hernandez
It was very professional and Dr Roth explained everything as the eye exam progressed.
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October 2023 by Seema S Shah
Dr. Roth is very professional, and kind. She has been always courteous and attentive with our eye care needs. Highly recommend!
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October 2023 by Yliana Mulet
My visit to Lenscrafters at Macys was incredibly satisfying and stress free! I have been a customer for several years now and last years I had a bad experience with the manager of the Lenscrafter location downstairs. I am so happy I decided to try this locale! From the Vision Export Taimy to Dr. Ashley, the entire process took only an hour! Their expertise and professionalism was enlightening and quite refreshing from the other locale. I plan on coming back with my sister next checkup! Thank you Taimy and Dr. Ashley for all your help! The “customer needs” oriented experience you provided made me trust Lenscrafters again!!
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September 2023 by C R
Very thorough exam. Professional and friendly. Helpful staff.
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August 2023 by Juan Cisneros
Second year I go back to Dr Ashley. Has been a great experience with her & staff.
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August 2023 by Jorge Garcia
Always a great experience.My entire family has been seeing Dr. Roth for a long time and it’s always a great experience.
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August 2023 by Marianne Issa
Prompt, professional, thorough, knowledgeable. Took the time to explain my images in layman's terms so I would understand. Great experience.
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August 2023 by John Nykolaiszyn
Dr. Roth is wonderful and a great practitioner. Her staff is excellent and very focused on customer service.
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August 2023 by Jai B
Both the staff and Dr. Roth were very pleasant and professional, appointment was easy to make.