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November 2024 by xavier gutierrez
Gotta say I usually rate restaurants and such but this place had amazing service so I had to get the word out. Definitely recommend this place. Service speed A+ , transparent with the price and will find your problem quick and they are very thorough. 10/10 would come again , also shout-out to Juan to helped us with our bike, very friendly and informative.
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October 2024 by Kurogi Kuzuzuki
had trouble with my bike wheel, i spent hours trying to fix it on my own and made some progress but didnt have the technical skill to reconstitute it w/o issues. they quickly fixed it (no wait), made me aware of other issues, and were transparent with the price. i recommend for those that need technical assistance
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October 2024 by Jose Aguirrechu
I had my bikes in the garage for awhile and the tires were flat and I didn’t know if I needed to change the inner tubes or what. I also wanted them to be checked out to see if they were road worthy?
I came in and was immediately helped by Kevin who warmly greeted me and asked what the problem was ? He offered me a tune up for my bikes which was an extensive going over and they change the brake cables and lube etc.
I said, let’s check out the tires first. He refilled the tires and said they just needed air. I said I could wait on the tune up as the bikes haven’t been used in awhile and I want to give them a road test.
Kevin was super nice and helpful and said the air and advice was complementary !!!!
I am glad to see that there are local businesses who still feel customer service is a way to build a “relationship” not a way to be “transactional” and nickel & dime customers.
I know I will come back here for all my bike needs !
I recommend them highly for your repair and purchase needs ….!?
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October 2024 by alex perez
I recently decided too buy my first road bike and after a few searches I found this place, best decision ever !!!! Best prices and the must important things for me they take customers service to another level!!??
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October 2024 by JOSE LUIS Gutierrez
Excellent and careful service! They performed the maintenance on my bicycles and they were perfect, you can see the dedication and passion with which they do their work, from the moment they receive you until you leave the store, congratulations to their manager Ramiro and his entire team..
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October 2024 by robert jarvis
I highly recommend Cycle World. Their high standards of quality customer support make them the clear-cut leaders in their field.
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September 2024 by Millennial Stoner (Gbonikz)
Bikes are getting pricey nowadays but I love the shop I love it selection lots of nice bikes fix my bike in a jiffy I recommend it . but get ready to bust out another thousand lol
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September 2024 by Georgina Benitez
I just wanted to say thank you to Anthony. He was knowledgeable, patient and great help. He made the experience a wonderful one.
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September 2024 by Juan Olive
We had a great experience buying 2 bikes and Anthony was a great help
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September 2024 by Sandy Rodriguez
Anthony was very kind! And all the staff in general. Excellent store with variety and good prices!
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August 2024 by Justin Rocha
Electric Scooter Brake Adjustment for $15
They fixed my electric scooter brakes. I wasn't sure what the issue was but they figured it out quickly. I brought new parts thinking I needed to replace parts but they said it wasn't necessary, saving me time and money. They were super chill and helpful. Love these guys and will come again if I have another issue
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August 2024 by madelyn torres
Excellent customer service!!!!
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June 2024 by Ricardo de Cubas
Great experience Kevin, Ramiro, Julio, and Luis were very informative and helpful! Would definitely recommend them to anyone for a bike purchase.
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May 2024 by Reinaldo Cabrera
The price of $ 149.99 for simple labor job is extremely high for tightening 2 screws practically and adding a little grease on the bike, that’s really ridícuolus.. I don’t recommend this place at all..
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April 2024 by Marshall McCann
From the first time I went in the store the staff was attentive, welcoming, and willing to answer all of my questions. Been going there for years and finally got my first full tuneup and my bike looks and feels brand new. Great store!!
