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February 2024 by Tim S.
I decided to try this bike shop to purchase a new bike rack and have my wife's bike serviced. My wife had used the store much earlier to purchase bikes for her children a decade ago, although I had read some of the reviews that said the interface with the owner was not great,I do not judge a book by its cover I found Dino to be knowledgeable. provide excellent service and always available if I had a problem. In fact, he said never hesitate to come back if I needed some help with the rack installation which he did for me at the store when I purchased. The service he did on my wife's bike was superior than some of the other name cycle shops we have frequented. His prices were fair. I will be using the shop in the future for my bicycle needs.
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February 2024 by brendon barrett
They take care of your bike like it was their own. Spoke with Dino, he raised my bike to the top of the queue and they did extra work on it (greased the chains, etc) as a courtesy to me. Highly recommend.
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December 2023 by Lauren T.
Brought in my bike to fix a flat. When I picked it up they pointed out that my handle bars were not properly installed and they quickly fixed it for me on the spot at no extra charge.
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September 2023 by Maria Ferrando
They are the best at what they do! Excellent service, excellent bikes and prices. Dino and his team are amazing, they have a lot of patience with me trying to decide which bike and color to get. They are very knowledgeable. I loved the service, the knowledge, they were patient with me and I left super happy with my bike. Victor super nice, with a lot of knowledge and patience..., the owner Dino helped us with everything. Excellent service and bikes!!!
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June 2023 by Abelardo
Well, I have to give five stars to these guys this time around. We are all humans, and ultimately what matters is our humble, smart fundamentally, therefore honorable nature.And these guys are not just interesting and definitely capable of showing culture and friendliness, sociability...Civility, but that, THEY CAN ALSO BE SERIOUSLY FUNCTIONAL...AND CAN SHOW IT.Thanks guys,And keep up the Professional, Honorable work. That spells sustainability always, I have to say.
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June 2023 by Bryan Chevere
Great service. Very honest people. My new bike shop.
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May 2023 by Amari Garciga
Horrible. Dont go here. There never open and the service is terrible. The employee was a angry old man who refused to fix my sons brakes after we waited 3 days for them to finally open.
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May 2023 by Clark Kenson
Terrible experience dude i walked in and the dude working there told me to get out and threatened to call the police just because i simply questioned why the store was always closed
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December 2022 by Kevin Mena
Okay let's talk about this shop.LOVE THE SIMPLICITY. These are practical owners. Looking to tailor your average rider in all their needs.I can appreciate this.So yes prices are slightly inflated from let's say buying and fixing your own bike.And yes the customer service is not freaking Apple Store quality. But they walk every bike to their customer's car if asked, and always take and get me back in the street the same day.
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March 2022 by Adrian Briceno
I went 2 weeks ago to shorten a chain and they charged me $5. 5 days ago I took two more chains for the same cut. Now it was $15 each!! I complained and the guy said now it was more difficult. Exactly the same chains, same job. Amazing!
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March 2022 by cory beal
Great staff! I have used them for all of my bikes. Great prices and fast turn around time. I would recommend them to anyone.
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February 2022 by Jim Conn
Wanted a bike to bang around on trails in the Everglades.Found the perfect one here.Salesman was very helpful.Greeted me as I came in, asked if I needed help.I told him I was browsing so he left me alone.Found a bike I liked and told him I wanted to buy it.He said he thought it was too big for me and that I would need the next size down, which he would need to assemble. Said it would be two hours.I said ok, paid and gave him my phone number.He called within the hour and said it was ready.Overall, a very pleasant and hassle-free experience.I would definitely recommend this place!
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January 2022 by Steve Steve5
First off, I don't understand some of these negative reviews. I have been in this bike shop several times, either to purchase a bike or get repairs done. I have NEVER had a negative experience. I've dealt with Leo and the older gentleman and have always been treated professionally. I was just in today for repairs and to have grips installed. I told Leo that my son had fell off the bike and it wasn't shifting right. Pretty sure that he bent something. When I picked it up, he told me that he bent the mechanism that shifts. When I got the bill, it was just for the grips. He didn't charge me for the repair. That's how you get repeat customers
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November 2021 by Daniela Anaya
I take my bike here constantly for regular maintenance and I’ve been always treated very well. Fast and affordable repairs, like fixing a loose seat, replace an inner tire, etc... I take it here because I know they are Electra distributors, so they know the bike, they also have great assortment of clothing and accessories. ??
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August 2021 by Michi (JiHope)
I came in with a bike I bought, it simply needed a new chain and brake system, which the owner blatantly told me it would cost $50, well in my budget and I was willing to pay. The owner then proceeded to question me as to why I bought a broken bike (which I had already mentioned it cost me $10) A bike for $60 would've still been cheaper than the cheapest bike I saw for $180. I asked if I should consider instead selling or trading in the cruiser bike I had at home and buy a new one and the owner just reiterated that he wouldn't have spent a dime on the bike I bought. Well thank you for telling me exactly what's wrong with my bike, I will now take my business elsewhere even if it costs me $100, which is still cheaper than the cheapest bike.