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March 2024 by David Marquez
Professionalism and good attention, everything resolve my problem
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February 2024 by kris r.
I was the last car in line and the pharmacist closes the drive-thru, and at 1:30 on the dot....leaves to lunch. No sign outside that says "Don't be clown waiting...we close 1:30PM to 2:00PM. No wonder all these CVS's have 1 star reviews. SAD.
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February 2024 by gamer all day gamer all night
Good for most needs and wants
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February 2024 by maria arcila
Excellent store ,clean and have great people
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February 2024 by miguel cid
It is incredible that Lauda continues to provide customer service with complaints for more than two years that she lacks respect, it is a shame that they are so good in the self-service part and she tarnishes the image of the entire pharmacy
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January 2024 by magaly castro
There are few employees on the floor and some are not pleasant, the young guys on the floor are helpful and help you find the merchandise but the cashiers are not pleasant
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November 2023 by Natalie Moas
Review is for the PHARMACY. I was in the vitamin section and I overheard and saw the pharmacist sitting at her desk not at her register asking someone for their date of birth, name, and prescription details. It was like she didn't feel like getting up to attend the customer. The lady picking up her RX looked so disappointed saying her medication information out loud. Is this not a HIPPA violation??? Then another lady behind the counter saying "esta habla ingles". I understand we are in Miami and lately almost everywhere you go, most employees only speak spanish or prefer to speak it but it is SUPER unprofessional to do these things especially in front of other customers. It has happened to me before in this same location where they ask you from the other side of the counter loudly if the medication is "...." In front of other customers. It's a violation of privacy to be honest. This place really needs to improve their customer service and go through a HIPPA training.
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August 2023 by Jennifer Kidder
This place is awful. Starting from the pharmacists all the way down to their assistants. Nobody wants to work. I had a sick child & expressed that. My daughter’s doctor called in a script with urgency as well as me selecting the urgent box via their app. Plus, I spoke to the pharmacist & she did not show one ounce of concern or empathy. She made me come back, said it would be ready in an hour & that she would text me. She never texted me I had to call after several hours of my daughter screaming in pain. When I returned, both the inside of the pharmacy and the outside had long lines & nothing was moving. I was able to see while inside waiting that everyone at that pharmacy works at a glacial pace & is unbothered by any of their patients discomforts. Awful, awful, awful. How sad to know that you chose to work with ppl who are in need of medication for sickness & other medical needs & you treat them their pain & discomfort doesn’t matter. Choose another profession.
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August 2023 by Alfonso Alfonso
Vara needs to be talked to by management. Very poor customer skills. Very Rude. I'm an older gentleman, and I wasn't feeling well. She has a chair in her ear piercing section. I went to sit down a moment, and she rudely told me I could not. Despite no one there in her section.
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July 2023 by Adriana Lao
It's a very convenient location to pick up prescriptions and is well stocked with items found in your local supermarkets.
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June 2023 by Madelaine Barberiz
I love this store on Bird Road and 107th. Everyone is so helpful, professional, and courteous. Isabel is magnificent and extremely helpful and knowledgeable. Very happy with their service.
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May 2023 by Neill Medina
Customer service here doesn’t exist. A simple act of checking out items. Even though I didn’t ask for help. Seems to complicated for her. I’ve worked plenty of cashiers jobs in the past. Does their instruction manual state “you can treat people any way you’d like”?
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May 2023 by Lazaro Gonzalez
Ivan the pharmacist and his staff are absolutely great. They always resolve issues. ??
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February 2023 by JAMES N.
Idiots!!!! All of them! They don't know their a** from their elbow. Horrible customer service, the pharmacy is a disaster, they are rude, find another pharmacy.
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January 2023 by May Montes
CVS is so fast and convenient when needing something in a hurry