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October 2023 by Kathy Dorsey
I can't think of anything at the moment. The employees are friendly and professional. I'm always greeted as soon as I enter the store. The store is kept clean and orderly. I've never had any difficulty using coupons. It's always a good experience shopping at this CVS.
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August 2023 by Richard Quesada
My experience in this pharmacy was really bad, they have a new pharmacist who says that he is not authorized to enter the system because his credential is new and that he cannot give me the medicine, when he had been waiting for more than half an hour because he closed the According to him, he finally gave me back my prescriptions and told me to go to another pharmacy because he didn't have a way to give me the medicine I needed for my husband who just came out of an operation and needs the medicine.
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June 2023 by Luvlee Locs
Believe the reviews! This place is old dusty and musty and so are the pharmacy staff. Find a different pharmacy to have your prescription filled. CVS corporation needs to renovate this location and rehire a new staff who understands the idea of customer service and professionalism.
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June 2023 by Sheila Hodge
Cassie is the best Chyna and Raquel and the cashier are great as well. We need a pharmacy appreciation day. Whenever I go there all I see are smiles they will even come out and show you the items that you couldn’t find and Cassie will always explain how to take the over the counter medicine I love this pharmacy sw 152 st
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March 2023 by Tranessa G.
They never ever ever ever have what I need, I live in Richmond Heights and will pass this cvs to go to another one.. y'all got to do better
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February 2023 by Jordany Couto
Worst costumer service that I have ever experienced in my life. I have been a customer for over 15 years. They are very lazy, rude, and always messing up my medications. Finally I got tired and called the complaint line., and now the store manager banned from the sore because of it. I have tried to contactg CVS pharmacy online costumer sevice in many occasions and left messages and they promised to call back to hear the side of my historybut they dont ever bother to call back. Cvs is like north Korea.. you complain you got to jail!
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January 2023 by Victor J.
This CVS is not service friendly especially for black people. A CVS in an urban black area, is not clean, and pretend to be working, but instead they are following the black customers around. This is why there is no one at the register to service its customers. Seeing this put a bad taste in my mouth and I will no longer be shopping at ANY CVS location.
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December 2022 by Shannet Alexandra
Worse pharmacy customer service ever they should close this location cause you want to strangle the people who work there no empathy at all
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October 2022 by A LO
They are really good . Meds are ready really quick less than an hour
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May 2022 by Stephanie Taraneh
Worst pharmacy. Held for the pharmacist for 10 mins, then got hung up on, called backed hung up on again as soon as they finally answered. While on hold again, read the reviews & decided to go elsewhere.
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May 2022 by DELIA CASTRO
Terrible pharmacy service. They claimed did not have a prescription when it was there. The person who said he was the pharmacist hanged on me several time after giving me wrong information. Only after I reported to the insurance they served my prescription. I will not use Zcvs again
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October 2021 by Rvmadness Rvmadness
Worst customer service. They never have more than one person working the cash register no matter how long the line gets and take forever to answer the phone.
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August 2020 by Gabriella Mazziotta
This CVS very rarely has the stuff I need. Items are also dusty and/or dirty like they've been on the shelves for a long time. The place looks old.
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December 2019 by Kathleen Gallipoli
Have been on hold for the pharmacy for more than 30 min for no one to answer. So hung up and called front store to be transferred and advised manager of the issue to be put on hold and nothing to be done. He said he would walk back to the pharmacy but of course nothing was done I’m still currently on hold
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July 2019 by Yesenia Torres
I have never really liked CVS but this location takes the cake. Most incompetent staff in the pharmacy business. Too lazy to help customers with questions and that's if you're lucky enough to get them to answer the phone. They all have an attitude when you come in person. This place needs to be re-staffed PRONTO.