CVS, a well-known pharmacy chain, has received mixed reviews from its customers. While some have had positive experiences, others have encountered challenges. One customer is particularly satisfied, stating that CVS is "the only pharmacy that gives us money back." They appreciate the reimbursements and the $5 monthly benefit, calling it "great" and thanking CVS for continuing to support its customers. Another customer had a pleasant experience, noting that they were able to get in and speak with a "very nice person" on the pharmacy phone. Despite some negative reviews, this customer's experience did not match the complaints. At a specific CVS location, a customer was impressed by the store's efficiency during a busy time. They noted that the waiting time to pay was acceptable, and they were particularly pleased with the friendliness and cordiality of the employee, Nicholas, who served each customer with a "pleasant smile and respectful attitude." In a separate incident, a customer had an issue with a prescription, but the pharmacist, Xiomara Diaz, stepped in and resolved the problem. The customer recognized Diaz as a "great asset" to the CVS team. However, not all experiences were positive. One customer had a frustrating phone call with a CVS employee who seemed agitated and unwilling to provide helpful information. The employee's dismissive attitude and unwillingness to assist the customer left a negative impression. Overall, CVS appears to have a mix of positive and negative reviews, with some customers appreciating the company's benefits and the friendly staff, while others have encountered challenges with the customer service.
Where is your store number? I am trying to call about an order that is ready for pick up while the store is open, but all phone numbers lister in my confirmation emails, on your website, and on google are for the pharmacy...WHICH OPENS LATER THAN THE REST OF THE STORE! Pray tell how I can call about an order like this?
May 2025
Excellent service from the pharmacy staff and in general great service !!
July 2024
The only pharmacy that gives us money back I buy a lot and receive more reimbursement plus I have the 5 dollars a month, this is great thank you CVS for continuing to help customers, blessings.
