CVS is a pharmacy and retail store known for its friendly and helpful staff. Customers often praise the excellent service and attentive staff, with some mentioning staff members going above and beyond to resolve issues. The pharmacy services are highly regarded, with many reviews rating them as professional and satisfactory. However, there are some complaints about promotional offers not being honored and delays at the register due to high customer volume. CVS also offers COVID-19 testing for eligible individuals, including lab and rapid tests where available, though high demand may cause delays. Overall, CVS is appreciated for its good customer service, convenient pharmacy services, and clean store environment, making it a trusted place for shopping and health needs.