This CVS location in Miami provides pharmacy, health, and wellness needs with reliable value. Many customers report finding everything they need, from prescriptions and personal care items to pet toys and healthier snacks, with unmatched discounts and savings through weekly deals and the ExtraCare® rewards program. Shoppers appreciate the helpful staff who assist in finding products, explain different items, and help with transactions and couponing without making customers feel rushed, contributing to a pleasant and satisfying store visit. However, significant criticism is directed at the pharmacy service, described as a disaster. A common complaint is that medicines are often not ready on time. If a prescription expires or refills run out, customers report being sent to call their doctor themselves, causing delays even for essential medications, which has led some to consider changing pharmacies. The location offers convenience with time-saving options like same-day delivery and free pickup for online orders. Overall, while the retail experience receives praise for helpful service and strong discounts, the pharmacy department faces serious complaints regarding reliability and customer care.
