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January 2024 by LUIZ MARTINS
Irresponsible service. Staff assured me the medication would be in another pharmacy, even with me explaining the provider was making the adjustment on system to pick up on Brickell location. Sent me to a different location that sent me back there, but was closed already. I will need to wait untill tomorrow for a medication I was needing today.
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January 2024 by Ricardo DiGravio
A very Nice store
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January 2024 by Louis Kropke
Horrible consumer service!! Hire someone with a smile
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December 2023 by Valeriea Costache
I love CVS, their variety of products is large, they give me always discounts. I found my favorite face cream.
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November 2023 by Newman H.
Normal CVS pharmacy with varies products including health items, snacks and medicine.
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November 2023 by angela triana
Worst customer service. Pharmacy staff is despicably rude. You should train them better.
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October 2023 by Eloise Gonzalez
I had to repeat name & Birthday over 4 times - Kids behind pharmacy counterMakes me lack trust and confidence with my healthcare - I switching to WALGREENS
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September 2023 by F.
Great location, poor service. It surprises me because I only need to pick up my medication, little human interaction is required.
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September 2023 by Andy Duarte
Place is great. Always has what I need and the team there is impeccable. Always nice greeting me as I walk through the door and always helpful if I have any questions.
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September 2023 by Daniel Farrohi
Ryan (I think that was his name, ringing people up In pharmacy on Sunday 9/10), was so kind. He was really energetic and helpful, with each person in the pharmacy line. I was surprised because usually the pharmacy here isn’t like that. He definitely was going above and beyond with every customer, and deserves the positive recognition. Thank you for the help today, keep up the good work.I hope I got his name right!
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September 2023 by Víctor Nestares
Everything you need, really, everything. The staff is nice yet some of them seem a little blunt and rude. However, they seemed like nice people.
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July 2023 by Alexa B.
This is the worst CVS pharmacy I have ever been to. If this wasn't the pharmacy I had to use with my insurance, and it wasn't around the corner from my apartment, I would never come back. The pharmacists and staff are SO RUDE!! I'm not a person that yells or is inconsiderate in any way, but to be spoken to like I'm asking for something unreasonable to pick up a prescription that they texted me was ready, is unreasonable. They will text me incessantly and call for 3 days and then when I go to pick it up, it's out of stock. Or they put it back, or I waited too long, or they're closed. I can't even get a straight story as to if it's there or not, and when I offered to wait they told me it would be an hour and a half. I've been coming here for 8+ years, and I'm not shown the slightest bit of courtesy. CVS needs to clear out the entire staff of this place because they have horrible attitudes and can't perform the basic functions of their job.
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June 2023 by Cangrejo Llc
DO NOT BUY GIFT CARDS HERE!!!! THEY ARE COMMITTING FRAUD!!! I got a gift card from this store and the package was violated and when we checked the balance it was $0. they are taking pictures of the card and repacking it and then manually swiping it somewhere else. CVS store manager or cashier if you ever read this, police was informed of the situation.
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May 2023 by Leonora A.
The Pharmacy Technicians at this CVS are curt and rude to the point that basic manners, such as using 'please' and 'thank you' are not vocabulary they use. They don't even make eye contact, just yell 'next'. Also, they claim to be open 24 hours, but close down every Holiday Weekend! Went to pick up my meds this Memorial Day and the Pharmacy was closed. When I went back the next day, they told me I took too long and they put the meds back. I do not mind so much fighting for a parking spot (hardly any parking) or putting up with the dust of never-ending construction (I have been living on Brickell for 10 years now & this CVS has been under construction) as I mind being barked at and treated like a nuisance!
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April 2023 by David Ramos
One of the worse customer service, especially in the pharmacy department. The Actitud, cvs should replace the entire staff.