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November 2023 by Newman H.
Normal CVS pharmacy with varies products including health items, snacks and medicine.
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July 2023 by Alexa B.
This is the worst CVS pharmacy I have ever been to. If this wasn't the pharmacy I had to use with my insurance, and it wasn't around the corner from my apartment, I would never come back. The pharmacists and staff are SO RUDE!! I'm not a person that yells or is inconsiderate in any way, but to be spoken to like I'm asking for something unreasonable to pick up a prescription that they texted me was ready, is unreasonable. They will text me incessantly and call for 3 days and then when I go to pick it up, it's out of stock. Or they put it back, or I waited too long, or they're closed. I can't even get a straight story as to if it's there or not, and when I offered to wait they told me it would be an hour and a half. I've been coming here for 8+ years, and I'm not shown the slightest bit of courtesy. CVS needs to clear out the entire staff of this place because they have horrible attitudes and can't perform the basic functions of their job.
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May 2023 by Leonora A.
The Pharmacy Technicians at this CVS are curt and rude to the point that basic manners, such as using 'please' and 'thank you' are not vocabulary they use. They don't even make eye contact, just yell 'next'. Also, they claim to be open 24 hours, but close down every Holiday Weekend! Went to pick up my meds this Memorial Day and the Pharmacy was closed. When I went back the next day, they told me I took too long and they put the meds back. I do not mind so much fighting for a parking spot (hardly any parking) or putting up with the dust of never-ending construction (I have been living on Brickell for 10 years now & this CVS has been under construction) as I mind being barked at and treated like a nuisance!
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April 2023 by Daniel H.
Tried getting a prescription filled for my son. It was for a cream that was readily available behind the counter. The person working said it would take 3 hours to fill. Publix pharmacy down the street filled it in 2 minutes.
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February 2023 by Jenn T.
Got what I needed, get the CVS card then cancel if you're not a US resident will save you a lot
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October 2022 by Erik M.
They stopped taking customer prior to their posted lunch break. Very inconvenient when you walk their during your lunch break and they refuse to take you.
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August 2022 by YelpIsExtortion N S.
Good: All the items I needed are available. Staff are helpful and seems to be doing their job. It's close to my hotel. I like the fact that there is a person managing the self -check out counter, yes, some dont! Bad: Some of the staff have this "why are you bothering me" attitude. This particular cvs is small. Came in and out here during my miami stays. Not bad.
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June 2022 by Amanda C.
Hours of Operation for the pharmacy are not 24 hrs. Wish there was a pharmacy with 24 hrs in the heart of Brickell. There's always a lot of construction near this CVS and it's certainly outdated but I never have issues getting my prescription mid-day and it's pretty speedy process.
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May 2022 by Concerned C.
I'm anxious and nervous every time I have to interact with the pharmacy at the Brickell location. These people are unorganized, negligent, uncaring, and I really have to find somewhere else that accepts our insurance. They simply don't care about the patients. I'm reading all of the other reviews which are spot on with the lack of quality customer service at this location. I've been reading the reviews and the complaints are the same for 3 plus years. Is it because this is a large company at a central location, that corporate won't bring in people who are more professional? The poor manner in which they run this pharmacy and handle the customers will come back to bite them one day.
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April 2022 by Ben T.
I have been using this Pharmacy for 2 years it is closest to my residence. The service is for the most part pretty decent. What I do not get is how there seems to be an overall lack of kindness when it comes to just telling a paying customer thank you and Have a nice day! It has never happened at this CVS in 2 years. It is always me that finally will say thank you to CVS staff for letting me spend my money there! This is just basic it should not even require training. Do yo think it can change? Is it possible the business industry can make a difference in this world by taking the lead on a little kindness? A large chain company like CVS could actually make an impact in this country for certain. Maybe there would be more peace in the World!
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November 2021 by Hunter A.
The pharmacy needs more staff and more customer service training. The only way to have them answer your call is to press option 2 saying you are a healthcare provider. The amount of effort it has taken me to refill a drug at this place has been tremendous
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October 2021 by Casimir P.
terrible relation, as a customer you are pointed without a word to an automated teller and have to understand you must do the cashing job, and beware, this thing is watching you : a miniature video of yourself is put in front of your eyes. So you know there is no messing while you are performing this task. then the machine spits coins at you in a metal dispenser. pick up your change and get off. NEEEEEXT !!! meanwhile, two or three employees are still watching you. Trust, but not too much. this is a gloom view of what CVS greed prepares us soon. boycott these places. Unless you like to be treated like cash cows.
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September 2021 by Elvira R.
This CVS pharmacy is the worst I have ever been. The two male employees don't have manners, they are always chatting among themselves, they believe they are doing you a favor when they are looking for your prescription, which they never find because they put it under the wrong alphabet letter. I have my insurance saved in their system and yet, they can't never find it, however, any other CVS pharmacy can find my insurance immediately. Why having employees like these two guys dealing wit people who are in pain or have a medical condition?
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August 2021 by Christina R.
For Gods sake save yourself the frustration and order your prescriptions elsewhere. You'll thank yourself and me later. Incompetence here is an understatement.
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July 2021 by Cerena C.
Most disorganized CVS pharmacy I've ever encountered. They rarely text you when a prescription is ready for pickup, unlike other CVS's, so you have to call and encounter long waits. For some prescriptions, they haven't had the medication in stock for months but kept telling me "next month," when they should be realistic about whether the patient will get it or not. Will say a prescription is ready for pickup and then I go and it's not. Would not recommend sending your prescriptions here.
