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March 2024 by Adrian F.
I highly recommend this company for their outstanding customer service and responsiveness. Recently, I needed a replacement part for my windshield and they not only provided me with the original part but also took care of the necessary work. Their commitment to ensuring customer satisfaction is truly impressive. If you're in need of any automotive assistance, this company is definitely the way to go!
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March 2024 by Daniel Rodriguez
Asked for photos, which I sent, never got back to me.Lol. Wasn’t looking to get into a back and forth but you are so defensive I’ll respond. I called 3 times, spoke with someone each time. I followed the instructions to send pics to the number you indicated below. Never got a response. I followed up numerous times and kept getting ghosted. If you didn’t want the biz just say so. Maybe if you were as responsive to customer requests as you are to google reviews you’d have happier customers.
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February 2024 by Fernando Miguel Villalobos
What an amazing company, since the beginning Damian was something else. He went above and beyond to find the original replacement even though it was on national back order. Alejandro came and installed it very fast and professionally. On time, and you can tell he is an expert on it. My car is very important to my family since we have two babies and they fixed it in less than 24 hours. Recommended 1.000%
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February 2024 by Julio Amadiz
Juan did an outstanding job.
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February 2024 by Luis Calvo
Great work ethic súper profesional highly recommend this company .installers name is juan.fajardo he knows what he’s doing !
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February 2024 by Ngg gonzalez (somanel)
I got a service at home. They have the option (in Miami Dade and Broward) to offer their services where you are. The follow up since I had my quote was excellent. The service I got was done with professionalism and fast. The technician who visited me - Juan Fajardo - was respectful and did his job with confidence.If I have any issue with my replaced glass (I hope not), they offer life warranty.Truly recommend this Company.
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February 2024 by Emilio Cipriani
Alejandro is the best installer, kind and patient!Alejandro is the best installer
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February 2024 by Eric K
monday night after a birthday party at my friends home in belle meade, i came out at 11:30 pm to find my driver door window smashed with glass shards everywhere. Tuesday was NOT the day to have to fix the window because my dad was coming in from west palm on the brightline in Aventura at 2:51pm and it was already 9:30. I called a few places listef on yelp but they either didn't have time or the price was too high. Going to the dealership for a repair was out of the question because the estimate i got from them was over $1-000. When i called Countywide it was surreal. The guy who i spoke with seemed super friendly and nice but was multitaskig and i thought for sure this would e a waste of time. However, he took my make and model of car and the year and told me he had someone coming out my way that morning and he cuold do the repair for $215.00 plus tax. I wasnt convinced he was for real but I took a leap of faith. He asked me if i spoke spanish. I said yes. He said alejandro would be coming to my home to fix the car and he made me his first stop so i would be done no later than 2 so that could go get my dad. No deposit no paperwork. Just a phone call. Sure enough, around 30 minutes later Alejandro called me and told me he'd arrive at my apt in 30 minutes. He got there in 25. I showed him where the carwas parked and gave him gave him the keys. Brouught him a bottle of water and next thing i knew he was finished. A;ll of 35 mins and that included vacuuming all the glass out of the car as well. He took payment via Zelle which I think was great because it's more secure than giving somene a card ovrer the phone. So for $230.05 I haf a new window installed, car vacuumd and was made whole again afer such an awful end to my evening. Alejandro was an honest super hard working professional and cared about my car ike it was his own. He came with all the tools and parts he needed plus the vacuum and even his own coffee. I coulfdn't have found a better compnay to replace my window and would use Countywide again in a heartbeat. They were professional, on time priced better than any other competitor and had excellent customer service. Awesome. Than k you soo much for getting itdone so fast and for being real honest people. Thanks for a job well done. Always, Eric
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February 2024 by Stephanie Mejia
They worked around my schedule and were able to come out the very next day. Great customer service from beginning to end and the job was done quickly. Highly recommend
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January 2024 by Juan T.
They wanted to remove my entire windshield when it was only the outer molding... Up charge!!! I went from $950. To only the molding with a mobile company that comes to U for $70. Service work & my molding was $95 at the BMW dealer...
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January 2024 by J B.
Would recommend. Had a small crack on my windshield. The price quoted was good. The tech showed up on time, great communication, and the crack repaired. Thank you!
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January 2024 by Andrea Jensen
Damian was an absolute pleasure and provided superb service! And Ivan was the technician who came to our house to install the glass and he did an excellent job!! I got a chip and crack in my Audi Q8 windshield and I was mortified to handle this whole process especially since when I went to Safelite they didnt even know a Q8 existed in the Audi line. I have a ton of sensors and cameras in the car that I was worried wouldn't work if I went there. Handling the insurance was also a nightmare, but thats where Damian is also an expert in. He walked us through the process and how to navigate the insurance claims which was beyond helpful. I would highly recommend his company and Ivan's services!
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January 2024 by Maribel Elias
Professional and reliable. Alejandro did a great job on our car!
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December 2023 by Gerald V.
Alejandro did an amazing job on my vehicle was very professional and quick I recommend his services
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December 2023 by Rich L.
My driver's side power window stopped going up or down...Yelped for service providers... Great job Countywide Auto Glass...on-time...proper replacement regulator installed...skilled technician...another satisfied customer!!
