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November 2024 by Michael
In short, I was sold a defective product, and then accused of tampering with the product to make it appear defective. Yelled at when I pointed out this accusation.
1pm October 30th 2024 I came into the shop to pick up some cigar wrappers. Dudz by broadleaf Boyz.
I should note, I come to this shop often, I live around the corner in a residential building down town. I've always had good experiences.
In this particular case, when I came home I noticed something off about the dudz pack. When I opened it, it was clear the cigars were off. Flaccid, wet, squished, with an awful ammonia smell. Rotten. Very clearly.
These kind of things happen. The issue was when I returned to the store to exchange the defective product.
At first the person helping me (a woman with black long straight hair, on the shorter side, maybe late 20's to mid 30's ) agreed that there was something wrong with the pack and gave me an exchange.
Then however she followed up that she "wouldn't do it again" as she "didn't know what happened" because she "felt the pack and it was fine"
she didn't think the product left the store in this defective condition.
Clearly implying it was my fault somehow, that I tampered with the product.
When I called her out for this line of reasoning she raised her voice and I will admit I was heated as well. It's pretty insulting.
She would not admit that, despite her checking the pack, by squeezing it, the product was still defective.
Angrily she asked me what I wanted since I got the exchange.
All she had to say was "I'm sorry the product was defective"
Instead she insisted I tampered with the product and they lost a regular customer
Bummer because it was the closest shop to my apartment
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September 2024 by Kevin Vergara
Very bad receiving in this place a girl of short height with black hair who is super rude. Apparently in the previous comments, she is the same girl that everyone complains about since I have been there twice and a girl who is a little taller treated me excellently. They have to improve the staff clearly this girl is bored with her job
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July 2024 by Alex Kaklamanos
Great selection of products with very competitive pricing!
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June 2024 by La Chama Diquez
Very bad experience with the girl who attended us on Friday, June 1, 2024, with dark hair, she was very rude and arrogant! The person who serves you is the face of the business and she leaves them very bad! I'm never coming back!
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June 2024 by Nicole Ramirez
TERRIBLE SERVICE the lady that was working on June 1st at 2:45pm looks like she was in a rush for us to leave and treating us so bad. You, the owner if you want to continue having a successful business, fire her.. she will ruin all your sales!
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June 2024 by Alan Makiavelion
Horrible service. The woman treated us badly. Fire her. Just hapened so you the supervisor should know who it was.
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March 2024 by D. S.
The lady who worked there when I was there was incredibly rude.
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February 2024 by Andrew K.
Yes the girl at the counter is rude but I don't even mind that part. It's a 2 second transaction. The real crime is the fact I've bought multiple duds from this shop. I thought once or twice was just a bad batch but it's been more than enough times that something shady is happening. They need to be flagged!
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February 2024 by Brian czub
The lady that works here will be the reason this place goes out of business. Decent selection, horrible service.
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November 2023 by Clara Echezarreta
Excellent service and attention. They have everything and at a great price?? Without a doubt the best smokeshop in Miami.
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November 2023 by Mike
Best smokeshop around, great prices and service, give this place a shot.
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November 2023 by Melissa Osores
The best Smoke Shop in Miami??
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November 2023 by Martin Letelier
I love the girl who attends the smoke shop in the afternoon
It is a love of person.
I would like to go out for a drink with her.
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November 2023 by -
Awesome people
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November 2023 by Orduzandres02 Harold Andres Orduz Valencia
Good place to buy delta 8 weed and thc vaporizers
