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July 2024 by Alexandra Escudero
Use to be a nice branch, went today and the service on the offices was more than bad, cashier was ok, if you need special service don’t go to
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July 2024 by Janett Negrin
Unbelievable one teller 4 people in line over 15 min waiting time .
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April 2024 by Alejandro Hernandez
Jaqueline Gonzalez is the person you should go with. He is extremely friendly and professional, he helped me open an account as a tourist.
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April 2024 by Andrea Barrios
They say the doors closes at 2:00 I had to do a really quick withdraw from the counter because I needed different bills and I arrived 1:59 I ran to the mistress at the counter and she react with bad expression and she told me that she close the drawer, of course I understand that everybody wants to leave on time but they should keep open one drawer if any emergencies like me today
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March 2024 by Albert Falcon
My personal banker Maryeriz Lopez , went above and beyond to assist me with my banking needs ! I’ve been with Citi bank for over 20 years and Maryeriz is definitely the definition of customer service .
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March 2024 by Veronica escoto
Jaqueline Gonzalez, a very kind and very professional person, customer service is special
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February 2024 by George Milev
Have been trying to book an appointment all morning. Online booking system not working. Called several times during business hours. No one picking up the phone. Not very encouraging for potential customers
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November 2023 by Ana Maria Rojas
Excellent attention.
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September 2023 by Joel DeVaney
Beware! They are used for fraud and good luck if you want to talk to a human to report it. If you are unfortunate enough to speak to someone, they will be unintelligible and unhelpful.
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August 2023 by Guillermo Gomez
Perfect place to open account im a tourist and received the best attention from Jacqueline she is the best in this office highly recommended
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August 2023 by Manfred Alvarez
very professional people.
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February 2023 by Ana Franco
How sad it is that this so called "International" company is unable to cash a check from Citibank Delaware. They asked me i have to deposit the check. I'm a Citibank member for almost 20 years. And this bank is becoming worse and worse. Probably I will give Citibank the lowest rates across-the-board. Lately I had to do a few in-personal transactions, abd i ended up very dissapointed.I closed one account last week. I will close all my accounts soon.
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August 2022 by Alf Meyer
Excellent service, very friendly and always willing to help, especially our friend Jackeline
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November 2021 by Patricia Bouzalmad
Waited over an hour to speak to a rep. Manager took me in to tell me in less that a minute to call the 1-800 number to get my issue fixed. no customer service, very little knowledge about products and packages or simply did not want to help. Spent 45 on the phone and got my call hung up three times. Not sure what happened to this branch or this bank.
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August 2021 by R SS
I went there a few of days ago, one of the bank agents called the police because of an elderly woman was complaining about a bad service. I felt really bad because the lady was shaking hands and one of the women in charge refused listening. Then, suddenly there were 3 police cars like if she was a criminal. I don’t know what was happening I just felt so bad just to see what they were doing to her. The bank associates (one was pregnant) who handled the situation were super nasty, rude and mean. Never return to that place again. I hope that lady call a lawyer….I would do it.
