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June 2024 by Cristiana Graciela Calero Bejarano
Good Afternoon, I am Very Outraged by the BAD ATTENTION provided by KENIA RUGAMA, she is an AUTHORIZED, RUDE, HAS NO EDUCATION. To receive clients, they should send her to training or remove her from that position since she does not have the slightest education to talk to people. She doesn't help you at all, she just talks to you with a bad attitude. You should supervise her, please, I hope she pays attention!! She didn't even help us, she sent us herself, she ordered us to close our accounts and told me you have MONEY, go and take it out, it is a daring lack of Respect, please those who can see these comments, take action with that Rude Woman. Thank you. Lack of EDUCATION KENYA RUGAMA.
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April 2024 by Lien Ybarra
The truth is I gave it one star but it deserves nothing. That branch deceives customers, but they also do not provide correct information and lie. I don't recommend it to anyone. My mother Martha Gonzalez has been practically wanting to have money from her account for a week and due to their poor work and bad information she has not been able to because they work extremely poorly. From management to cashiers. But I already reported them explaining all the information to the Consumer Financial Protection Bureau. And I am going to sue them with a criminal lawyer. Remember that your calls are recorded and monitored. Everyone in that branch and customer service who mistreated and deceived my mother is going to be on the news.
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October 2023 by Ariel Mnndz
This Citi bank branch has to be one of the worst, they only have one taller, and the other slackers are looking busy doing nothing instead of helping waiting customers. The should replace the bramch manager to begjn with and take another approach yo customer service.
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August 2023 by Martha Villa
Your excellent attention
Incomparable very efficient staff
City
b
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August 2023 by Charlie Canela
Cinnamon Charlie
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July 2023 by Rodrigo A Correa
They do not answer the phone. Staff answers your emails claiming they can't help you with your issues, and advise you to contact the call center, which also solves nothing. Citibank USA is a huge disappointment.
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April 2023 by Alejandro G.
The worst bank in the history of banking. The rudest people you can come across on a phone line. Pure ANATHEMA is how Citi bank can be described.
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December 2022 by Andres Lozano
I feel bad for people who truly need service from a "professional" and encounter employees like the ones at this location. I took my mom to this branch to open an account, and the teller was rude from the moment she started speaking. She acted like she was in charge when all we needed was talking to a banker. After all, she asked a banker for help and all he or she did was just sending us a message with her. Complete lack of wanting to get up and work.
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August 2022 by Jose Valle
I don’t post negative public reviews as you can see by my other reviews, but this bird road citibank is the worst ever. I would give the maximum negative stars if I could.Worst service, worst staff and incompetent management. Please stay away from this branch unless you want to be frustrated. No communication or attention to detail is present from any staff. Pathetic all around and gives Citibank a bad reputation. It’s incredible that a bank this size is so messed up internally and operationally. I’m taking my money and going somewhere where they value clients with respect and integrity. This branch is classless and a complete disappointment.
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August 2022 by Karla Morales
The worst bank for business, they don't let you take out the money you want, only the money they want, and the workers who serve you don't know anything and don't know how to treat people. That's the worst bank.
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August 2022 by Olga Guanipa
Thanks for the Customer Service, from Daniel!!
Excellent…
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August 2022 by Fanor Robles
That it is a banking institution and that they are very professional in everything.
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August 2022 by A. AUGUSTUS
If you arrive and put your name on the list, be prepared to wait forever. When you get up and go talk to an employee, the service is good. I opened my account with Mr. Giordi and everything went fine. I recommend this unit!
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March 2022 by Alejo Solano
I went to this location, today, very far to my home, only two persons before me, only one teller, his name Jose, but the teller was very nice efficient, and fast service, personally, no complaints.
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March 2022 by fahad pervaiz
Super , super, super lazy people working in this bank no staff at all oh noooooooooooooooooooo
