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May 2021 by Linda M.
Came here at 3:15 Weds. 1 person working, 10 people waiting & no teller. Last time I came the manager wouldn't let me cash my check, in my name, with enough cash in my account to cover it! It's always a shot shitshow here
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May 2021 by Ines R.
I typically dnt read reviews when I'm searching for an establishment, but since I have to seat and wait on my pedicure I figured, why not!? I'm so relieved I the reviews, to save me from all this pain and suffering these customers experienced. Thanks Yelpers for taking ur time to write a review on poor customers service at this Citibank location!!!
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April 2019 by Pedro M
Aside of they waiting time ( I even had time to catch a nap). Everything else was perfect. Nice and clean place, and the lady who open my account, Monigue, was very nice and helpful. I was going for a normal account and she helped me out to get a package to avoid paying the monthly fee.
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April 2019 by Jeff S.
Paola Orasorno Is racist against black people and will call the police on you even if you are a customer if you don't tell her your business, your occupation or how you make your money. She thinks she is CEO of CiTibank, but is a weak teller and will physically cry easily if you put her under a pressure test. It makes for a quick chuckle that instantly disappears, when you are trying to conduct serious business minus the distractions. She lies and probably cheats which is one step away from stealing and you do not want to deal with that when doing business. #Sad
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May 2017 by Julio Cardenas
A las 1:30 pm 5 personas esperando y sí³lo una cajera trabajando
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October 2016 by Ryan Cassell
I did not hate the place. The people are very nice. But their policy is insane. I needed to deposit money into my landlords account for rent. I had her acct number and name etc. The usual. But then the bank insisted I! needed to provide the bank with my drivers license and SSN number? With the trusted insurance that they will "keep it safe" and that its "not a big deal" and "just policy" that i give them this information so that i can deposit money into one of their accounts. I don't mind the DL, but the SSN? I would never consider doing business with such an invasive entity that uses the word "policy" as if it makes all things acceptable. This is not.