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June 2023 by Martha Newberry
Terrible customer service. Atms never work.
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May 2023 by Tamara Lisa Dyer
This is a small branch which is very busy. There were lines, but transactions happened quickly so the wait to see a teller was minimal. You will have to wait a significant amount of time if you want to see a personal banker and a lot of people will be waiting with you. The staff is friendly and helpful.
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May 2023 by Gregory Dunn
When my local.branch closed I moved to this branch. The 5 times I've visited for several different reasons I was greeted friendly and helped efficiently. My wait time was minimal and staff were all polite.
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April 2023 by Laila Khalil
Henry assisted me today and he's knowledge and assertiveness were superb. I had such a great experience with him today. He was absolutely patient and has excellent customer skills.Thank you for how quickly and efficiently you help my aunt and I today. Definitely will come back to this branch for any future need.
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February 2023 by David Suarez
Excellent attention to the public. Especially Melisa Machado, very professional and helpful. I recommend it 100%
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January 2023 by Alex Shaffer
Very Quick Service !
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January 2023 by Ginger Marshall
I am disappointed in my banking service and the lack of communication they give as clients...
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July 2022 by grethel olivera
in this branch the customer service is horrible, the organization is disastrous, do not spend your time opening an account,
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April 2022 by Erick Martín
Great costumer service! Cory was extremely helpful and took the time to call for us and solved our problem. I would give him 10 stars if possible ??
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July 2021 by Alfonso Soldi
worst Chase experience everdebating on closing all my accounts with Chase
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July 2021 by Victor Garcia
Worst customer service of all banks including other chase branches. Every time I come it’s like I don’t exist. Takes forever for anyone to acknowledge you, they don’t have a sign in sheet so it’s awkward when they calling people and they are saying they are next but got there after others. Always expect to wait at least an hour for service.
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May 2021 by Gabriel F
Sometimes there’s a bit of a wait but I always get great service.
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January 2021 by Matthew S.
I locked myself out of online banking because I forgot the new password are used. So I called customer service to get it reset. The person I spoke to advise me to go into the nearest branch for assistance. Actually they use the catchy phrase, step into a branch. So, I stepped into a branch. These morons called every 800 number they can call trying to figure out what to do. In the hour I waited for these morons to figure out what to do, I got up went over to new accounts department and close my account. As I'm walking out the door with a cashiers check from my balance, one of the original morons came over to me and told me that there was no problem with my logging on and they didn't know why I was directed to come there. You simply can't make this s*** up.
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October 2019 by Leo S.
I GAVE THIS BANK A 1 STAR CAUSE THERE NO OTHER CHOICE OF A LOWER RATING, HORRIBLE, IF YOU ARE A BUSINESS OWNER DO NOT USE THEIR CREDIT CARD MACHINES NEVER EVER, I HAD THE WORST EXPERIENCE OF ALL TIMES WITH THEM AND WHEN I CALLED THE BANK CUSTOMER SERVICE NUMBER TO COMPLAINT AND I TOLD THEM IF I DONT GET MY REPLACEMENT CREDIT CARD MACHINE NEXT DAY I WILL CLOSE THE ACCOUNT, THEY TOLD ME " I CAN CLOSE IT NOW IF YOU WANT " SO BE AWARE STAY FAR FROM CHASE BANK.
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July 2019 by Anthony Davila
One of the best banks I've been to by far the teller reneta took care of me right away treated me with the most respectful manner couldn't ask for better service than that thank you chase and reneta also I wanna thank Jose ...
