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August 2023 by Juan Manuel Landrian
Very good experience, thanks to Giselle for the good treatment and training, I recommend it 100%
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June 2023 by Wilder Gonzalez
I did a cashier check and the lovely lady neferty Cabrera helped me out ,thank you for a quick help
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April 2023 by Don G.
This is a great bank that offers fabulous service to everyone. Expect a clean, top notch location run by professionals. You'll be treated like family, maybe better! They have been very helpful in both personal and business needs. They have innovations they created that other banking institutions are now copying because of the success it brought to this organization. They attend to you fast and there is an outside ATM as well as inside ATM's if you do not require a teller. You'll be over the moon with this great location and all the other business in the shopping center.
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January 2023 by Juan Albo
Went on a Saturday at 10:30 a.m. , wanted to open an account. There was a lady in the lobby greeting and assisting customers, I inquired about opening a savings account, she told me it could not be done I had to call and schedule an appointment, so I left and took my money somewhere else. Since when do you have to schedule an appointment to open an account in a bank? If that's the service you get when taking your money to them, what can be expected when you have an issue?
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November 2022 by Rossie Ruiz
Albanys Gonzalez in this branch is extremely unprofessional and passive aggressive and the worst part is none of the staff all the way to the top seems to care. Very unpleasant experience and I have been with Chase since it was Washington Mutual.
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October 2022 by Fabyhumor
Good people
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September 2022 by Fernando Ruiz
Went in with my aunt to update are accounts Giselle Dominguez took care of us from the closing the of old accounts to the opening of new ones. She was great at taking care of all are needs. 5- Star's for Giselle, really need more persons like her for customer service.
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June 2022 by Topher M
Put a hold on a wire transfer, and didn't feel like telling anyone involved that they did. And it was completely unfounded and completely unreasonable. Once again we're forced to use institutions that can barely do the bare minimum that's required. Pathetic.
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May 2022 by Alejandro G.
The worst bank ever! And everyone I talk to agrees. Constantly having to dispute unauthorized charges to my accounts.
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May 2022 by Jorge Acosta
I choose Chase Manhattan because of the financial service and excellent customer service it provides. Apparently in the last few months the welcoming and hospitality in this particular branch where I unfortunately opened my account has totally let me down thanks to the unfriendlygreeter no smile cashier Ms. Dynamis and the horrible apparently as I was told the manager Ms. Carmona. I decided not to deposit anymore money or bank with Chase because of the terrible customer service by these two representatives. I do have to say that Ms. Lisset was the most generous and professional but apparently was told not to help me in cashing in a check only because Ms. Carmona decided not to be courteous by printing out 1 copy so I can cash the check. I'm appalled by the way she treated me after Ms. Lisset walked me over to her opened cubicle little space. Ms. Dyanis needs to probably be re-trained in banking because she seemed bewildered of the process of e-checks and its protocols, also she needs to smile a little more and take a course in hospitality.
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July 2021 by Lavern Villahermosa
Diana has been really helpful and acomodating. It has been a swift transaction.
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June 2021 by Rene B.
Gigi was very professional and helpful in our business account opening very smooth and easy
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November 2020 by Rolando Diaz
(Translated by Google) Very bad attention.(Original)Muy mala atención .
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February 2020 by Name W.
Very fake employees and manager. Very unprofessional and cheap atmosphere. They lie to me on a regular basis about my accounts. They at like they are doing you a favor when I am the one acting as a creditor to chase bank. Well, I am now closing all my accounts with these degenerates. Yeni is completely incompetent and super fake and watch out for Nicholas. He is a complete moron.
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January 2020 by Luccet ALMON
(Translated by Google) That Bank I have gone twice and they have put me wrong the address where they should send. The account card .. I also went to the bathroom and it is so disgusting that almost vomit. It must be that the manager is terrible. They must clean and do their job Right.
