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April 2024 by Rafael F.
Fast service.No line waiting.Cashier very pro.4 seats at waiting area.Good location, at Doral city area.Entry need clean out.
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February 2024 by G Sierra
I have been trying opening an account they do not show any interest on it, the teller did an appointment for me last Friday for today and they said I am not in the system?. I have to left. Now I have to make another appointment and this takes days to have it. Really bad customer service or they need more people to help new and future customers.
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December 2023 by Eric Seiden
Everybody was very friendly, polite and professional. My only real complaint is the delay between when I went in. And how many days I had to wait for an appointment. But I guess they're busy. I shout out to raitza, who really tried to help me.
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October 2023 by Allan Velez
Came in 10 minutes before closed and the cashier did not want to give me a cashier check. She made up some lie that they didn’t have any printing paper. I refuse to believe that an entire bank can’t print out a paper. It’s just pure laziness to avoid having to stay a little after 5pm
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October 2023 by Henry Fairhurst
Very good attitude from staff to customer's needs and problem assistance
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September 2023 by Jonatan Alvarez
Why do you have a drive thru if you do not want to attend it. I waited for 15 minutes and no body showed, I had to walk into the branch.
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March 2023 by Armando Navarro
This branch has the best customer service, I was helped by Grisell and she guided us through the process very nicely. We are glad we opened our account here and Grisell was incredible
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February 2023 by LongLive Rock
Been coming here for years. Nice employees. Never met the branch manager.
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December 2022 by Viktor Nagy
I walked in to open a new account. They said appointment only. The bank was completely empty, with staff available.
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December 2022 by ICEICE BABY
Great customer services provided by Issies and Navila best chase bank in south Florida
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November 2022 by JR Sigala
Today i was helped by Grisel and was the best service ever in Chase
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October 2022 by R. Rossi
Worst customer service ever. I went to open a business account, set up the meeting one week before and when I got there the person was on vacation and nobody could help me. Lost a customer
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September 2022 by Raul Herrera
Worst Customer Service I have seen in my life. The Branch Manager is an arrogant person that does not even speaks English well, is very vulgar, has an extremely deteriorated language and a terribly arrogant attitude. Whatever you do, stay away from this branch.
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June 2022 by MARIA GOMES
Necesito llamar a esa sucursal y cae en una central Chase que no es allí. Como se puede contactar con un oficial?
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February 2022 by Lourdes perez
Took in a chase check that I got paid with for my job and they placed a hold on it for 2 days and I leave for a trip on Wednesday. I have a chase account plus it was a chase check and they still held it and wouldn’t even allow me to cash it out. Then all my coworkers went and got there checks deposited or cashed out instantly. I just wish I would’ve gotten the same treatment :/ now I’m low on money for my trip and late on a car payment.