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August 2024 by A Porat
Clean new branch. Plenty of parking and easy access to ATMs
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July 2024 by Kevin McCarthy
A great place to keep your money.
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June 2024 by Lagusb
BE CAREFUL! I took money through the window and they notified the thieves. The thieves followed me from the bank to my house and stole everything from me. Please don't go!
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April 2024 by Ricardo Agnant
I love this branch, I always get excellent service made some amazing friends at that location, highly recommend anyone to go there for a great experience/visit
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January 2024 by Adnier Vazquez
I was there today 12/28/2023 to open a new account, it seemed like an impossible mission to me after visiting three Chase identities, this last one met all my expectations, I was attended first by a girl then by Kevin, terrible customer service, zero desire to help, they explained to me that they did not have personnel to help me and those who were there did not have access to open new accounts, a supervisor never appeared where I also advocated for her, in my opinion it was that the three check branches that I visited near my zid code should do just one bank because none of us could resolve a new account, something I really don't understand
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January 2024 by Diana Carolina
Please provide us with an ATM THAT ACTUALLY WORKS
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January 2024 by gisell pupo
They don't answer the phone and if they pick up the phone by mistake they hang up the call. You even have to ask if you're talking to Chase because they answer as if it were a personal phone. Horrible to talk to them.
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August 2023 by Maurice Anderson
Only functional branch in Miami Shores
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August 2023 by alejandro vidal
The worst service in the world. The poor customer service from the staff and the lack of professionalism was very bad. A fatal experience with Chase. They never look for solutions to help you, otherwise they threaten to call security or the police when what you are doing is demanding your money. The truth is that they should take action with the staff of that bank.
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August 2023 by Nicolas Ferrer
Very nice staff, they speak Spanish and English, they always help everyone. They have a locker for Amazon shipments
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August 2023 by Eduardo Pazzini
There people are no good
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August 2023 by Belen Castres White
Terrible, one of the worst customer services, when asking for help, the Director of the Bank responds that I have to talk to Chase as if she does not belong and does not represent the company. Her name is Amabert Villar. I hope they send her to take a course in customer service and empathy. He needs it just like someone called Kevin Cantareno, closing accounts with this bank is the best thing to do
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July 2023 by Alexis Diaz
We went to this location for notary service and checking account update. We had a great experience. Brittney, who took care of us, was professional and proficient. She made our relocation back to Miami easier.
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May 2023 by Yulia Fedina
Amazing service at this location. Everyone is friendly and helpful. Especially want to acknowledge Igor Stabler he made me believe in humanity again. He was knowledgeable and very kind. He gave chase logo gift to my daughter and reversed some overdraft because he obviously saw by my banking activities that I fell on hard times. I am very grateful and to be honest didn’t see too many people care recently. Thank you, Igor
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December 2022 by Facundo Laya
I make an appointment and the employee leaves earlier. They don't want to help me out with my problem and give me another appointment. Ridiculous!
