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April 2022 by Mohammed Amaan
waited 35min just to speak to someone to open a new bank acc!stoped at different branches , was told we do not have people right now !
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December 2021 by yodanis sisat
You can feel the fresh enthusiastic vibes as soon as you enter this bank. Very friendly, polite and professional staff. Ask for Mr. Sadier Valdez, he is the MVP
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September 2021 by khayla vorachak (boostedb_ek)
Went in to apply for the chase slate card for a balance transfer and Yadiel had seen what we were trying to do. He saw the balance and that it was with chase and didn’t mention that chase cannot transfer balances between credit cards. Failed to mention that and now theres a hard inquiry on my credit and I’m carrying a useless card. Absolutely horrific
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September 2021 by Diana Beze
I had an appointment with Lizy Morales and the service was excellent! She is so friendly and professional! Highly recommend to reach her!
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July 2021 by Richard Ramirez
If you come to this bank avoid dealing with Llinet Allemant. I'm going to assume that is her name being that it was printed on my receipt. Hands down one of the rudest, most unprofessional tellers I have ever interacted with. I come here every week & the service is usually very pleasant, but this woman was absolutely miserable. I've seen her behave this way with other customers so it's not just me.
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July 2021 by Maria Lichterman
I had appointment with Lizy and Yadiel and our experience was and excellent customer service and friendly staff everything we needed and more was to our expectations. Thank you Chase
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April 2021 by Cheryl Gower
Honest bank
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March 2021 by Elier Rivera
(Translated by Google) I went with my parents and was attended by the banker and no one very efficient and knowledgeable about his 100% recommended work.(Original)Fui con mis padres y fui atendido por el banquero yadie muy eficiente y conocedor de su trabajo 100% recomendable.
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February 2021 by Diana Beze Bezi
I had an appointment with Lizy Morales and the service was excellent! She is so friendly and professional! Highly recommend to reach her!
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February 2021 by Arianna Lupi
My experience in this bank was great, we opened up a business account with Lizy and she was amazing. We loved it and very happy with the great service
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February 2021 by khayla vorachak
Went in to apply for the chase slate card for a balance transfer and Yadiel had seen what we were trying to do. He saw the balance and that it was with chase and didn’t mention that chase cannot transfer balances between credit cards. Failed to mention that and now theres a hard inquiry on my credit and I’m carrying a useless card. Absolutely horrific
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February 2021 by Vicky Barreat
Lizy was an amazing banker. She was very nice and patient. 5 stars!!!
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February 2021 by Yunior Crespo
Banking redefined!The staff is, absolutely, what makes the difference here!The professionalism, commitment to customer care and kindness I have perceived here, cannot be found in any other Chase branch in Miami!What a refreshing experience with this young team, they assisted me in every detail of my process and just made my life SO MUCH easier.I am definitely becoming a loyal customer and will HIHGLY recommend this branch.
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February 2021 by Mari Conceicao
The excellent customer service, especially from Lizy Morales, who helped me beyond the normal. in the time i needed the most . All the bank employees are very nice and helpful. I stop there at least once a week for deposits . All clean , fast and easy parking .
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January 2021 by Hugo Hernadez
I've been loyal customer Chase Bank for over 12 years. This branch is the worst I have been to. Customer service is nonexistent. The only take care of one customer at a time due to no one's working at the bank. Over 45 minutes to take care of a situation that only takes 5 minutes to resolve. I do not recommend this Branch to any Chase customer....
