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March 2025 by Ivan Slivin
Great experience with Tyler Martin! Very professional and welcoming. Addressed all my needs quickly and effectively. Great customer service!
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March 2025 by Emily N
To the woman working the tellers window standing on the right side of the cubicle on 2/24 at 4:35 you’re zero help. I called Tyler before hand asking him the procedures and protocols to proceed to deposit a E check and that I do not a have a printer and he instructed to me to come in and they’ll print it for me. Beautiful, wonderful. I come in, and automatically tells me she can’t do anything to help me deposit my check and to come back with it printed when her colleague told me otherwise. I asked if there’s anything she can do if I can provide her a check number and she said no. Stop hiring people who are desperate to leave a job rather than helping people. 0/10 experience
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January 2025 by Miami Native
Staff inside of this bank move like molasses. Walked in there eight people in front of me. Both windows were open. After standing around for 30+ minutes, I walked out. Insane lack of customer service. Staff that we’re sitting in the offices with no customers were staring at us like fish in a bowl
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November 2024 by Liany Crespo
Went to use ATM after hours however the entrance mechanism is broken, cannot go in to use atm after hours
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November 2024 by Werner Englisch
Great Service from Mr. Martin. Thank you very professionell. With n est regards. We
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November 2024 by Julian Andres Ramirez Henao
Poor customer service for neighbors,
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September 2024 by Lindsay Cain
Went in today to deposit cash and the entire staff is standing around talking. I had to leave to work and the bank will be closed by the time Im done. Very difficult to bank with Chase
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September 2024 by SA Martinez
Rodny helped me out, he’s the best with the customers.
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August 2024 by Gabriela Curvelo
Terrible attention, I went a day before to make the appointment and they informed me of the quesitos, I went the next day to open an account and they told me that it cannot be done because another document is missing. The treatment towards the public or new clients is horrible.
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February 2024 by The Dreadlock Pilot
They should just close this branch down and save the community some stress. ATMs never work too many bad experiences
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January 2024 by Beatz Akademy
JESUSSSSS !!!! HORRIBLE CUSTOMER SERVICE !!! LAZYYYY LAZYYYY LAZYYYYY !!!!! STAFF LIKE STAY AWAY FROM STORE !!!
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January 2024 by Johnny Mata
Bad costumer service. The door of this branch doesn’t open after 6pm for ATM access and this has been happening for months maybe 1 year.
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July 2023 by Miki MLbb
Service is 0. We made appoitment, and we late 7 minutes, they told us to come another time.
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June 2023 by John S
The worst location ever .. they are super lazy .. please close this please
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June 2023 by shivek vij
Ronday Mur was very unprofessional.
