-
June 2024 by Makaveli
Beautiful Works of Art… The Beauty behind every detail is amazing … ???Allah Akbar
-
June 2024 by Extreme Cars
I thought I would buy a damage-free Rolls Royce from a trusted Rolls Royce dealer for over 300k, but unfortunately I only found out later that they also sell damaged cars there and don't say anything about it when they sell it. Strange turn of events I think because I had confidence in Rolls Royce, but now unfortunately that is completely gone.
Patrick R. Apollo Beach FL
-
April 2024 by Brent Bellotte MD
Mo is the best!
-
October 2023 by Steven Bushey
I highly recommend this dealer and my salesperson Paulo Santos. Paulo made the buying experience so enjoyable. He was very easy to work with. Communication was top notch. Vehicle arrived in perfect condition. I am very impressed with this team. Please consider this dealer and Paulo for your next vehicle - you won’t be disappointed.
-
September 2023 by Tim Reeves
As a fellow business owner, I dislike writing negative reviews since I understand the impact they can have. Nevertheless, in my opinion, this dealership is unprofessional and a joke. The salesman who assisted me was impolite and made me feel like I couldn't afford the vehicle I was interested in. It's important to remember not to judge a book by its cover, as I had the intention of purchasing a vehicle that day. However, due to this experience, I will be taking my business elsewhere, especially considering the amount I was willing to spend. It's not fair to blame everyone who works there, but the poor behavior of one salesman can have a detrimental effect on the entire business.
-
May 2023 by Timothy Reeves
As a fellow business owner, I dislike writing negative reviews since I understand the impact they can have. Nevertheless, in my opinion, this dealership is unprofessional and a joke. The salesman who assisted me was impolite and made me feel like I couldn't afford the vehicle I was interested in. It's important to remember not to judge a book by its cover, as I had the intention of purchasing a vehicle that day. However, due to this experience, I will be taking my business elsewhere, especially considering the amount I was willing to spend. It's not fair to blame everyone who works there, but the poor behavior of one salesman can have a detrimental effect on the entire business.
-
February 2023 by Kim Taylor
Very tacky very unprofessional they are certainly scammers. Offered my nephew 100k for his car that’s certified with rolls Royce. Stay away and his sales person Marok Rabari just rude and unprofessional herself….
-
February 2023 by Gregory Chaffin
I’m not really in the mood to go into full details but this dealership doesn’t represent Rolls Royce brand well. There some crooks and very unprofessional don’t care about a customer just the money stay away.
-
February 2023 by Ertaç Şensoy
Good taste and experience
-
December 2022 by Stanislav Katayev
Always a pleasure dealing with Maria Fernandez. Thank you for your help!
-
September 2022 by Steve K
I have been purchasing Rolls Royce motorcars for the past 37 years. I always work with authorized dealers because this has guaranteed my being treated fairly. Friends, please steer well clear of Braman Miami. Here’s why: living in Connecticut, I relied completely on the dealer to honestly represent this car, a 2018 Phantom with 3,500 miles. Instead of integrity, I was met with dishonesty. Rather than a smooth, seamless transaction, this one was, and continues to be, characterized by utter chaos. For $418,000, I expected better.First of all, I asked the salesperson, Andres Velasquez, if the car was flawless inside and out. He replied that it was, describing the car as “immaculate.” I also asked Andy to have the car coated with Ceramic Pro before shipment, which he agreed to do for an additional $2,000 (this involves paint correction/scratch removal before coating the car). Here’s what I received:1. Numerous scratched areas in the paint were clearly visible, meaning no paint correction had occurred.2. Water did not bead and run off the way it should if the car had been coated with Ceramic Pro (I later had a local Ceramic Pro dealer inspect the car and he confirmed no paint correction had occurred and no coating had been applied. Braman’s response was to have me ship the car back to them so they could rectify the problem. I declined, knowing the very last person you want rectifying a problem is the person who caused the problem).3. As to the car being “flawless:”a. the lambswool overcarpet fasteners had all been ripped from the carpets, so they could not be attached to the floor of the car;b. they did not disclose the passenger side front door was repainted – poorly. The new clear coat is peeling and there is overspray on the mirror and door handle, which were not even removed for the procedure (upon inspection, my local auto body shop said they “wouldn’t even paint a Hyundai like this;”c. there was a large and clearly visible ding on the hood of the car which had been touched up;d. some of the internal components of the car were quite literally detached from the frame, were falling off, and could be secured; ande. the rear lighter was missing.4. Finally, after nearly two months, I still have not received my tags. First Braman claimed it was because they did not have a CT emissions certificate (incorrect, according to CT DMV, and every other out-of-state auto purchase I have ever made); then their documents guy Hugo Martinez told me it was because I didn’t return a tax form (again, incorrect; I have a copy of every piece of paper Braman sent me.5. I have written numerous emails about these issues to the Rolls Royce sales manager, Alvaro Borge; until yesterday, I never heard from him. I have also asked to have the general manager, Mike Rodriguez, call me, to ensure he knew everything that transpired. I’ve never heard from him.Had this purchase involved a used Kia, some of this might not be surprising. But I have never in 37 years experienced this level of duplicity and disorganization from a Rolls Royce dealer. They seem to believe that sending me new floor mats and a replacement lighter should have solved everything, because yesterday Andy asked me “What is it going to take to make you happy?” How can I answer that question? If you dine at a three star Michelin restaurant and are served raw chicken, an expensive bottle of corked wine and find a hair in your soup, what can the restaurant do – at that point – to “make you happy”? The experience is over, it was terrible.My advice: beware engaging with Braman. The bowl of soup might look delicious, but don’t be surprised when you find dead vermin on your spoon.
-
September 2022 by Stephen K.
I have been purchasing Rolls Royce motorcars for the past 37 years. I always work with an authorized dealer because this has guaranteed my being treated fairly. Friends, let me in no uncertain terms recommend you steer well clear of Braman Miami. Here's why: living in Connecticut, I relied completely on the dealer to honestly represent this car, a 2018 Phantom with 3,500 miles. Instead of integrity, I was met with dishonesty. Rather than a smooth, seamless transaction, this one was, and continues to be, characterized by utter chaos. For $418,000, I expected better. First of all, I asked the salesperson, Andres Velasquez, if the car was flawless inside and out. He replied that it was, describing the car as "immaculate." I also asked Andy to have the car coated with Ceramic Pro before shipment, which he agreed to do for an additional $2,000 (this involves paint correction/scratch removal before coating the car). Here's what I received: 1. Walking up to the car as it came off the enclosed transport, numerous scratched areas in the paint were clearly visible. So no paint correction had occurred. 2. I sprayed water on the car and the water did not bead and run off the way it should if the car had been coated with Ceramic Pro (I later had a local Ceramic Pro dealer inspect the car and he confirmed no paint correction had occurred and no coating had been applied. Braman's response was to have me ship the car back to them so they could rectify the problem. I declined, knowing the very last person you want rectifying a problem is the person who caused the problem). 3. As to the car being "flawless:" a. the lambswool overcarpet fasteners had all been ripped from the carpets, so they could not be attached to the floor of the car; b. they did not disclose the passenger side front door was repainted - poorly. The new clear coat is peeling and there is overspray on the mirror and door handle, which were not even removed for the procedure (upon inspection, my local auto body shop said they "wouldn't even paint a Hyundai like this;" c. there was a large and clearly visible ding on the hood of the car which had been touched up; some of the internal components of the car were quite literally detached from the frame, were falling off, and could be secured; and e.the rear lighter was missing. 4. Finally, after nearly two months, I still have not received my tags. First Braman claimed it was because they did not have a CT emissions certificate (incorrect, according to CT DMV, and every other out-of-state auto purchase I have ever made); then their documents guy Hugo Martinez told me it was because I had neglected to sign and return a tax form (again, incorrect; I have a copy of every piece of paper Braman sent me and that I returned to them and it was obviously omitted from the original documents package). Now, apparently, they've realized there is yet another power of attorney form they require. I have written numerous emails about these issues to the Rolls Royce sales manager, Alvaro Borge; until yesterday, when he must have been told it might be a good idea to contact me, I never heard from him. I have also asked to have the general manager, Mike Rodriguez, call me, to ensure he knew everything that transpired. I've never heard from him. Had this purchase involved a used Kia, some of this might not be surprising. But never in 37 years have I experienced this level of duplicity and disorganization from a Rolls Royce dealer. They seem to believe that sending me new floor mats and a replacement lighter should have solved everything, because yesterday Andy asked me "What is it going to take to make you happy?" How can I answer that question? If you dine at a three star Michelin restaurant and are served raw chicken, an expensive bottle of corked wine and find a hair in your soup, what can the restaurant do - at that point - to "make you happy"? The experience is over, it was terrible. Other than advising all of your friends not to eat there, what can be done? My a
-
August 2022 by Letisha Eason
George Grecu IAM giving this sales person a great rating he has been working with mr. Eason for over three years. He did a magnificent job with assisting Charlie eason. He was very respectful and showed mad respect and gave me. Eason everything he needed and wanted. The first time we came here he purchased a Aston Martian db11 2019 and now he purchased a rolls Royce 2018 from George that did us great service. His customer service was amazing and I would refer any customer to come to George Grecu. Once again he was amazing no concerns no problems at all.
-
August 2022 by Gerald
The very top Braman Rolls-Royce Miami the premiere destination in Miami Florida
-
July 2021 by David Alan Jennings
Professional staff. Great automobile
