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March 2024 by Naivy Suarez
I love it. All you need to do is put oil in it. Very few have. And I have to go far away
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December 2023 by john tucker
Club type experience
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November 2023 by Elda Urrego
Very bad experience with Mrs. Leandra who works in receiving, she does not have skills such as costumer service, very promising,It is for employees to examine.Because they are going to lose many clients by employing people like her. If I could give zero it would be the best.
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October 2023 by Vee Lo
I love Bjs! It’s nearby and has all we are looking for. We believe it’s worth the membership- we are thinking if switching to Costco because BJs has allowed soliciting outside their doors for over a month & it’s uncomfortable.
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August 2023 by Albert Gongora
Bjs is always excellent on all their fresh products.I buy the paella box, and I also buy the mix seafood bag delicios seafood paella.They have fruit vegetables.Roster chickenIt's so much to see so much to buy, and I'm always happy when I leave Bjs whole sale.Bjs also has an optical center optometrist and with many glases frames to choosefrom, Tell Peter I send you!!!Bjs also has next door a very nice liquor store.Lottery play and gamesEveryone's are always nice helpful, including the ladies and managersThanks, Bjs will always come back.
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April 2023 by Wilfredo Lopez
Very clean fresh produce vegetables meat at decent prices. Plenty of parking available prices are about the same as Costco yet much better customer service. I would say that what really attracts Costco customers is the food court loaded with unhealthy pizzas and Hot Dogs at cheap prizes. I prefer BJs hands down a better choice for bulk shopping at discount prices.
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January 2023 by Eddie G.
Always an issue at checkout. For the past 20 years Also if you noticed the app doesn't have a feedback tab. I guess they don't care.
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December 2022 by Raquel A.
I went shopping at BJs West Kendall store last night for some groceries instead of my usual Aldi. Let me say that I couldn't have been more impressed with Carlos Garcia's care and attention. He was very cordial, attentive, and polite. It's not everyday that you spot excellent customer service like this. The prices also impressed me. I will definitelymake this my favorite going forward.
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December 2022 by Carmen Castillo
What is the point of curbside pick up if no one comes out after youve checked in? Called the store, waited on hold for 5 mins and was hung up on. Writing this as I am waiting and there are others waiting for their orders as well. BJs, do better!
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November 2022 by Yamileth S.
The staff that works on the sales floor outstanding the only problem was the management waited for 20 min and no show
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November 2022 by One20 Tarot
I went shopping at BJs West Kendall store last night for some groceries instead of my usual Aldi. Let me say that I couldn't have been more impressed with Carlos Garcia's care and attention. He was very cordial, attentive, and polite. It's not everyday that you spot excellent customer service like this. The prices also impressed me. I will definitelymake this my favorite going forward.
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September 2022 by Brandylee Chu
Everytime I go there no one in the meat department wants to look for anything. I went the other day to look for the bratwurst on sale. I asked the women there and she told me no they where sold out. My mom asked an employee named Francisco, Frank. And for the first time in as many times as I have gone there he was the first to tell me let me check. Low n behold he came back with a whole box full. The workers there in meat don’t care about the customers except Frank. He went above n beyond. He needs a raise! He should be managing Meat department. Not only was he courteous he was attentive and got exactly what we needed. Frank deserves 10 stars
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September 2022 by J L.
Don't go to bjs bad unprofessional service very bad experience don't go there the manager cancel my membership unfair customer service anywhere is very disrespectful they treat you bad you ask them for help they give you an attitude especially the one in Kendall don't go there don't waste your money go to Costco is a better company people treat you a lot better would respect if you wanna have a bad day go to BJ's the worst customer service ever
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August 2022 by Alberto Ayan
When comparing the quality and freshness of the products, the prices, the attention in this store with other similar store chains I must say that it is highly recommended, but the biggest difference that inclines me to prefer BJ's over others is the transparency of their rewards program. They all offer a lot when they sell you the subscription but only BJ's shows you when you comes to paying how much money you have in the rewards program and allows you to apply that credit in that purchase or accumulate it.So that gives me confidence that by buying or renewing a subscription I will get what they offer. Another similar store chain is very bright when they sell you the subscription but very very dark when you are going to use the rewards program. So so far I only have reason to recommend and congratulate BJ's people.
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August 2022 by Santi Carmona
After years and years of going there will not go back.Extremely rude lady at the exit to check your receipt, on several occasions she has send me back to the customer desk counter because she said I wasn't not charged for item. Well the last time was it, I called the manager and she admitted to getting complains for the same lady, even the employees at the store are very unhappy with her rudeness towards them.Yet manager told me they can't do anything about her.Well they can't but I can by not going to that store ever.Terrible customer service!