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March 2024 by Camila castro
Horrible customer service if you scan an item wrong. Rude older Argentinian lady with a ponytail wig on and glasses ?
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March 2024 by nelson montalvo
Worse garbage in the top 10 list of garbage in the Miami area, the employees don't have any decency and treat the CUSTOMER like the low level people they are. Expect to be spoken to in Spanish since this is not part of the United States.If you need to go, regardless. Be aware of this place. The employees really are something else
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March 2024 by Noel Veitia
The worst experience to buy in BJ’s when you get to the door and they have people there to review your shopping if you are thieve and then give you attitude if you make a mistake and scan one product instead of the other one. Worst experience pay for a membership and then employees do not appreciate the customer. I made a mistake scanning but they need to Lear how to talk to people and even learn more how to talk to a customer. Definitely not renewing my membership because I can’t do business with institutions that do not teach their employee how to treat customers.
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February 2024 by Edwin Sanchez
A special recognition to collaborator Roselin, yesterday I placed an order online to buy an item that was almost out of stock, I contacted the store to make sure that they actually had it available, and not risk that at the time of pick-up did not have it in stock, she was super kind and empathetic, she personally took charge of picking it up from the shelf and placing it in the pending order area for pickup, I was immensely moved that she took this attitude, and it made my day very pleasant Thank you Roselinn for solving what could have become a problem for me, you are a person with a sense of collaboration and you were very kind to me. THANK YOU
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February 2024 by Kk C
Paying for membership for gasoline and still over a year they have not fix the problems with the new version credit cards or debit card chip. New version CC dont work and get jammed locked. As for the coming soon wireless pay , its over a year posted nothing done. Cash only unless you have an old version credit card or debit. Customer service has gone done hill.
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February 2024 by I Garcia
ALWAYS OUT OF STOCK
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January 2024 by Olgalidia Ruz
Very good customer service and I want to highlight the work of the butcher for the New Year holidays, always helpful and accommodating with the pork rib crowns, thank you very much.
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January 2024 by William F Vargas Iglesias
Never stops
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January 2024 by Dany Victorio Prendes
The worst customer service EVER and guest service department NEVER answer the phone HORRIBLE EXPERIENCE
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January 2024 by Igor Felipe
Good price!
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January 2024 by Israel Boffill
I just came from the coral way store and wwooo the 2 women at the door were incredible, the lack of education they have, counting product by product, and I told her that it was fine and she got very rude that if I didn't like it I would go away customer service wwwooo and the other one, a certain Martha, immediately acts like a beast, I go to that bj every 6 months and it is always empty, I go mostly to ft lauredale, it is incredible that there is no one to do anything with all the bad comments on the store They don't realize that no one goes there anymore and I go to Jim's next door, as long as I see those 2 women at the door I won't go anymore.
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December 2023 by Arlan Galvez
For large familias this is the place to go to buy as store . You need a memberd car but you can go to customer service and pay your items. It is quite good for me, they have always offers in-store and using the app.
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December 2023 by Vetsaliz Cintron
I usually don't like to give a bad review of a place. But today I have to do it. Today I went to buy at Bjs which is located 7050 SW 24TH ST. Miami, FL. At the entrance is this lady named Martha verifying the membership. Upon entering he tells me in a bad way and the membership? I say sorry I forgot to take it out, I'm having fun with my child! and she answers me, what you are telling me is not my problem!!! I was shocked and told her, Mrs. It's no big deal, you don't have to respond to me that way. She tells me that she is not interested in me complaining to the manager if I want, I was surprised by the way she says, complain to the manager and if you want, take a photo of me too. I have come to this location on other occasions and the employees are not friendly. I don't know what's wrong with the management of this store that is not attentive to customer service. We are living in a time when everything is aggressive and kindness and good treatment are lost. That's why in the coming years robots will put people out of work, and I don't blame business owners who prefer robots over humans.
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December 2023 by Victor Hugo Anaya Fernandez
Worst costumer service ever. I been 20 minutes waiting for a simple answer and they never respond
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October 2023 by joie diaz
THE BEST SERVICE EVER!! delicious and amazing SLAYYY
