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January 2024 by Joshua M.
Great Service, this business left my bike feeling and riding brand new. I have already taken 3 bikes to them, this place is definitely my go to when servicing my bikes.
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January 2024 by Maria Prieto
Great customer service, and competitive prices, they fixed my son’s bike quickly and did a great job. The work was completed when promised.
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October 2023 by Matthew Gonzalez
Bicycles Depot is benefit to the local bike community. If there are any problems with your bicycle, I confidently recommend you to come here to get it resolved by their amiable and professional employees.My experience with them today inspired me to write this review. Earlier, I went in to buy some lubricant for bicycle shocks, the bike I'm riding makes a bewildering squeaking sound when I ride. It drives me crazy and I couldn't figure out what was the issue. But I had a clue, and a place to go.I showed the shop attendant my issue and she pointed out any future problems the bike might have, based on how it looked at the moment. We walked to the garage area and, without letting me pay for it, they applied their own lubricant to the bike shocks. Without hesitation, they solved this issue that had been driving me up a tree! It took just a minute, and they were kind enough to squeeze me in on the spot.I felt bad getting something for nothing, so I bought some miscellaneous items, which, if you are able to, it's the fair thing to do. They're a local business that supports the community, and we should give that support back when we can.When I'd paid, the shop attendant told me not to leave yet. They turned around to the work bench, and began wrapping up an item in plastic. Not to be outdone, in good faith, the shop attendant gave me a free bottle of lubricant, since they did not sell for retail the version I needed, which they nevertheless had in their workshop. So, if that's not a sign that Bicycles Depot is a bike shop where customers get more than what they paid for, then I don't know what is.If you're still reading this review, I hesitate to communicate the wrong message to future visitors. This is nothing more than an expression of my gratitude and a show of my support for such a positive business, so that it may more paying customers, and, in turn, continue giving back to the community. But, please, don't get the wrong idea. We can't read a glowing review, and then go there and feel entitled to five-star service for free, without first contributing in good faith. Also, depending on the level of work required for the bike problem you have, and how busy the shop is that day/week, they might not always be able to drop everything to help a customer out immediately. That's a surefire way to go out of business.That's just to say: Let's celebrate and reward the positive, mom-n-pop shops in our community.In conclusion, if you have any bike related issues, or you want to purchase a new/used bike, or if you just want some advice, expect to be treated very well at this Bicycles Depot.
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October 2023 by Rudi Ruiz
I experienced great customer service and advice I recommended this shop for beginners and pros alike.
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June 2023 by Susana R.
Súper fast service! Came in just needing a tire, ended up learning a lot about bikes. Owners were very nice and honest with what needed to be done. Awesome customer service! Coming back soon to service my other bikes since I learned everything that needs to be looked after thanks to them having patience with me and teaching me all about bike maintenance.
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August 2022 by Bryan Lastres
Went to store to possibly buy a bike. Was told he only carried one brand and the bike he had was perfect for me. When asking the size he said it was extra large and proceeded to say that was the perfect size for me. I'm 5'9... It was going to be my first bike and so he took advantage of that. I lucky had done extensive research to know I was far from being a xl.
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July 2022 by Humberto Anselmi
Its a store on a warehouse building,limited inventory of bikes some accesories, the place give the impression of being closed but if you ring the bell the owner will open up for you.
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May 2022 by Lazara Sabatier
Excellent experience very nice couple, got my tires changed and bought a side mirror. Reasonably priced and quick service. I will definitely use their services in the future. Call the phone number at the door once there. The door bell sometimes doesn't work.
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May 2022 by jorge perez
Service and treatment were great.... Bike is running smooth now every gear . I did the full tune up .... Will be coming again when needed thank you
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March 2022 by Accelerator Rs
I walked in for a back tire alignment and before I even had the chance to explain, the owner automatically told me that it needs a tune up, I explaining to him that I refused a tune up because the bike is brand new and all I wanted to be done was align the tire and he refused my service and told me that without a tune up he wasn't going to do anything, and my back tire needed to be completely replaced to another one which cost more. MADE NO SENSE. He insulted me and told me that that's what happens when bikes are bought online. A job that was easily $20 turned into a job that was $180. Thank god I l didn't fall for it and left and found a way better bike shop. He was extremely rude, he closed the door on my face and told me to figure it out in another bike shop. THIS BUSINESS NEEDS TO BE CLOSED ASAP!!! DO NOT GO HERE. THEY STEAL YOUR MONEY BY TELLING YOU THINGS THAT YOU DONT NEED !!!!!
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March 2022 by Henry G.
Quick and easy repairs. Good neighborhood place for a tune up, brake job or flat. Usually takes 1 day to get it back.
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March 2022 by Jeffrey Munro
These negative reviews are true.First I got a tune up with them, and then 1 month later I show up again and they forgot who I was and claimed I needed a tune up because it seems like I have never got one.Next, I come in with a broken axle, they disassemble my bike and claim to replace it, 2 days later the issue persists and they claim that I need a new wheel. They disassemble my wheel, and 2 weeks later I have another issue that has never happened, probably due to faulty re-installing; what a coincidence that the parts they took apart and reassembled suddenly breaks shortly after. They go blaming me, when this has never happened before.My final issue was when I came in to fix a flat, which I got fixed 2 weeks prior with my axle, and they claimed it was my fault again. I only rode my bike twice since then, and it already had a flat. Either they have very cheap materials or they are incompetent. Simply because I had fixed my other wheel myself and It has lasted months with no issues, I had to go to the shop because I already was half way to my destination, and needed a fix.The sad part was when they fixed my bike they promised "warranty", but conveniently the warranty goes void after the first time you ride so they don't have to honor it.Terrible customer service and shady practices.
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March 2022 by Mark Berry
Adjusted my new Lectric 2.0 ebike mechanical brakes today. Great service and price. Highly recommend!
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January 2022 by Jose Fernando Vaca Jimenez (Pilot Vacow)
Came for a flat tire on Monday, luckily was open! Drove my bike back, but overnight it went flat again, and he said he changed the inner tube! Came on Tuesday morning and Tuesday afternoon for warranty, was closed and came back again on Wednesday and guess what it was closed too! What a way to lost my time! And of course they don't answer the phone calls!
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October 2021 by Marlon O
Shady tactics from this shop. Went in a few months back for a simple flat on my bicycle, was told I needed to do a maintenance on bike or they won't change my flat, for insurance purposes..whattt!!? Took business somewhere else. Don't waste your time!
