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November 2023 by CTN America Trucking LLC
This hotel is clean, but cries out for major updates and repairs. Posibly, the slowest elevator in the industry. Bathroom towels the size of a plate's mats and paper thin. Service made barely knocked and walked-in and SURPRISE! "it was the wrong time to enter."
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October 2023 by K. SHYRELL
IF I COULD GIVE THIS PLACE ALL ZEROS I WOULD. THE ROOM SMELLED LILE MILDEW AND MOLD.THE CARPET OLD AND FILTHY. THE ROOMS ARE JUST NASTY.AND THE CUSTOMER SERVICE IS AWFUL, THEY REALLY NEED MORE TRAINING. NO ONE GREETED US AT THE FRONT DESK, UNPROFESSIONAL. JUST THE 2ND NIGHT THERE WE ASKED FOR MORE TOWELS THEY TELLS US THERE ISNT ANYMORE TOWELS FOR THE NIGHT. HOW!?! NEVER AGAIN WILL I STAY AT A BAYMONT BY WYNDOM HOTEL.
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October 2023 by Bert Smith
Yeah 0 stars Broken shower no fridge or microwave I WOULD NOT EVER STAY HERE EVER AGAIN THIS PLACE NEEDS TO BE CLOSED. BAYMONT NEEDS TO PULL THERE NAME I GUESS THATS THE NEXT STEP. ILL SENT CORPORATE A EMAIL.
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October 2023 by johan arandia
This hotel is disgusting is gross, you can see in the photos how little maintenance this hotel has, unfortunately I slept because it was only a few hours, but there's no way I would stay at this hotel again for $100 a night when in a much better quality hotel for $50 more you can get rooms so for better condition and most importantly clean. I don't know how this hotel is allowed to have rooms like this available. smhdefinitely Not recommended. It's not worth saving $50 and staying in a disgusting room.
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October 2023 by Penny Ruffner
10/21/23My husband and I arrived at this location to be met by a rude disrespectful front desk. We proceeded to our room to find out the TV and phones do not work and the room smells like pesticide. The carpet is absolutely disgusting! We went back to the front desk to ask for a different room and was told no because they didn't have any available with no care at all about our concerns.She then walked away from us mumbling under her breath then refused to come back out.We stepped out for dinner then returned to the room to get our showers..I then noticed a roach crawling on the wall.....I WILL BE GETTING A REFUND!!!!!THIS PLACE IS A TRASH CAN!
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October 2023 by Bill Swartz
This hotel was located close to FIU! Nice! The breakfast included was very good!!! The rooms were nice but the AC unit seemed uncontrollable....freezing in the room! The ice machine was on the 2nd floor and was either broken or turned off, it produced NO ice. This is a 3 floor hotel and the elevator did NOT work (remember the broken ice machine was on the 2nd floor). The front desk said they were coming Monday to repair the elevator.There were only 2 bath towels, one hand towel and one wash cloth in the bathroom. When asked at the front desk, they said they were full for the weekend....this a towel shortage?! Poor folks on the 3rd floor.
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September 2023 by Erica Garcia
If I could give this dumpster location ZERO stars I would . I’ve contacted the health department. I have never been so disgusted. This hotel has not been updated since its opening . The prices are outrageous for the quality. I have contacted corporate as well .
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August 2023 by Mailyn Guedez
Need a complete renovation. Bathrooms with mold everywhere. Durty bed sheets. Location is good and friendly staff.
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August 2023 by Asuncion Munoz
Sincerely, we stayed in a room with a broken air conditioning, everything was wet, including carpets, furnishes and towels. The staff said that they could not give us other room because the hotel was full. In addition, we needed to await for 3 days to change the towels and have other sheets. They changed the air conditioning with the same result. Everything had mold, doors of bathroom and refrigerator were stuck. It is shameful that this kind of room be rented with the possible damage to the health of guests.
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July 2023 by Dino Services LLc
Really bad experience, check out is a 12:00 and someone open our door to do the cleaning service without notice… really bad experience !!!! No one is front desk can help you they don’t have sign to drop off keys and something.
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June 2023 by Halbert Crocker
Run down,dirty, over priced. Breakfast food was cold sausage and luke warm eggs. Poor maintenance and house keeping.
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May 2023 by Nibenia Rodríguez
Horrible experience. I received the room I was exhausted from traveling and I noticed that it did not have a fridge, coffee maker or microwave, something that I did not expect but nevertheless I did not notice it and I fell asleep. When I woke up I went to take a bath and there were no towels, I asked my husband to go get some at the front desk and there they complained because it was not possible that there weren't any. When I started to take the bathtub it was clogged and when I tried to call reception the phone had no service. I personally went down to speak at reception and the only answer was that if I didn't like it, I should cancel because they didn't have any other room, of course there was no possibility of refunding my money. to my claim he gave me a card from the supervisor and one from a manager. The next day I reported the problems to the housekeeper and they fixed the phone and again I reported the bathtub to reception and they improved it although it was not fully resolved. I had no choice but to stay for the longest three days of my life, not to mention that in the breakfast area it was impossible to have breakfast due to the little space available, and it is better not to comment on breakfast. I only went 1 day, it was enough. I will not return there even if they pay me for the full stay. It has been the worst experience in my entire life in an expensive hotel. Don't waste your money on this hotel, it's worse than a motel... I didn't listen to the other reviews.
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April 2023 by Sophia Vástola
Please save your money, do not go to this hotel. It was the worse experience of my life. if I could rate it, I would do -10. This hotel does not comply with the necessary sanitary standards. Rooms are filthy, staff is extremely rude they actually think they are doing you a favor by providing service. All I can say is after being checked in for 5 minutes I left requesting a full refund and I'm still waiting. Wyndham should take their name off this joint. STAY AWAY FROM THIS PROPERTY, THERE IS NO WORDS TO DESCRIBE THE HORRIBLE EXPERIENCE!
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April 2023 by Leonardo Flores
dont book this hotel, you’re better off getting a newer built hotel for the same price or even a little bit more but thats much worth it than this hotel. its really old, tv doesn’t work, this hotel is literally decaying and they still charge like its top notch. the lamps are literally from the 1940s. Tvs are hung so horribly. Hotel is an eye sore anywhere you look. But I dont never complained about having a place to sleep with cold ac so thats nice.
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March 2023 by Kurt
STAY AWAY. This was by far the worst hotel experience I’ve ever encountered. It was so bad we couldn’t even stay the night. We had had to find a completely different hotel because it was so disgusting. Black mold all over the place mysterious stains on the beds and walls. Mattresses without protectors and they looked like they were found on the side of a highway. Walls literally falling apart. Nothing appeared to be cleaned in a long time. Absolutely disgusting.
