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March 2024 by Kambiz Zee
My battery died under warranty and assistant manager told me to take the battery to the store and leave for 24 h and they will recharge or give a new one which would mean 4 long trips from my home with Uber and pay more to Uber than cost of batteryEvery auto parts store will take care of the issue in few minutes and try and help customersHe told me just go to them in a very disrespectful manner
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February 2024 by rene roberts
Cesar and Gabriel gave me excellent customer service.Long time customer GREAT SERVICERené Roberts
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February 2024 by christian de freitas
Seeing the last Review I couldn't disagree more with that person, It has to be a lie, i personally had such an amazing experience with Michel, he help me out a lot and also everyone i had reffered. Buy With cofindence 5/5
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February 2024 by nelson Gutierrez
Don't ever buy a battery or any products horrible return policy they just won't do it no matter what you do, so you want to get ripped off and don't come here. They are in it for your money also very over priced. The manager who helped had the nerve to tell me the Battery was not able to resell when nothing was wrong with it and was in good conditions after returning it after 5 days of purchase give Mitchel assistant manager award for the worst management skills. No wonder you guys went belly up like 3 years ago and had some company save your company, out of the whole deal they stayed with my 220.00 and the battery. Don't come here don't waste your money go to a reputable business
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February 2024 by Silvia Vilela
I went in this morning with a dead car key and the gentleman Michel there was extremely helpful and he replaced my battery in no time!! So glad I came here.
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December 2023 by Sam Dobrow
If you need a battery don't expect to get a valid answer over the phone. They say they have it but they're guessing they have a suitable substitute which in most cases doesn't fit the appliance. You'll have to bring it into the store and wait for the slow sales person to finally get around to telling you he has to order it. It will be priced 4x times the online price. If it's not urgent just order from Amazon or Google.
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December 2023 by Meshach Carson
I spoke to the store manager on the phone and he told me to send him a picture of the battery I needed via text message. I sent him the picture and he tells me he has the battery. When I arrive he says they don’t have it but they have one similar. The manager is garbage here and a scammer.
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December 2023 by N M
I never knew they sold car batteries here....I thought it was just watches, phones, and other small devices....Now that I know I've already purchased 2 batteries for 2 different cars here. The Duracell brand batteries I've bought so far are made in the USA and the pricing has been fair. It has been easy to order online and pick up at the store but I think they will also gladly swap the battery out of your car for you.No complaints.
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December 2023 by James Flynn
I’m 74 with a bad back (surgery). I was in the parking lot unloading a heavy battery from my boat. A Battery Plus employee was returning from lunch, came over to my car and carried the battery inside for me. He could have easily looked the other way. Very thoughtful. Thank you.
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October 2023 by Ashley Kupke
Great experience! Had my order ready super quick and competitive pricing too!
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October 2023 by Danny Mance
I had a fantastic experience at Batteries Plus, thanks to Alex! He installed a new battery in my Ford Mustang and provided exceptional service. Quick, professional, and friendly—highly recommended! ⭐⭐⭐⭐⭐
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October 2023 by C BASS
Being honest, this place gets kind of sucks. I drop off my computer there to get my keypad replaced to which they tell me it would take a week ended up keeping it there for a month and on top of that I got my computer got back with a broken mouse pad, so thank you very much batteries plus I recommend not coming here
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September 2023 by ulcerdoctor
a car battery I purchased over a year ago died. I brought the battery back to the store and with in 5 minutes I was given a battery replacement. Staff was courteous both on the phone and in person.
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August 2023 by Cesar
Please avoid this place. We bought a Duracell car battery with a 3 year warranty. The battery started going bad around a year in. We took it for a warranty replacement and were advised the alternator was bad. Went to 2 different mechanics and both diagnostics said the alternator was in good working order. Both diagnostics stated the battery needed to be replaced. My wife returned to the store and got the same song and dance that it was the alternator. She presented the diagnostic slip and was told they had to keep the battery to charge it for 48 hours. The battery they loaned barely worked and the wife had to go back immediately. Now they're blaming the starter... they never run out of reasons to not honor the warranty.
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July 2023 by Robert R
Went there looking for irregular batteries and found them. They carry batteries for almost anything. Very surprising as most stores carry only the top selling merchandise. I go to this store about once every other month to pick up batteries.