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December 2023 by Claudia Torres
Verónica, the manager she is very unprofessional, she is rude, she has a bad attitude. I placed an order online and when I go to the store to pick up my order, half of my order was missing and she told me that the order was missing because they didn't have the products in the store and that was a lie because they did have the missing item in the store. Maybe she doesn't like her job. I hope that one day she will no longer be the store manager. I give 1 star because I can't give 0
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July 2023 by Alice Reid
Need to bring back the candle,Your The One,other than that they ok.
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April 2023 by Suri Sanchez
Mary has excellent customer service skills. Thanks for the great service!
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February 2023 by D'shawnea Johnson
This location needs mystery shoppers! Very rude staff, specifically Yessinia along with her manager Elvis whom allows her to talk rudely to customers! You can hear her from the front of the store as she's at the register being very rude to two black ladies. To top it off, she decided to change the policy which was(is) posted on the counter top! Manager Elvis stood next to her not saying a word then, tried to say that her English was not good when he was asked to explain his reasoning for allowing the rude behavior. This seems to be a regular practice as I've shopped at this location before. I was so happy to have a store near my home but, I don't care to patronize any business with this rude customer service!Customer service representative Leroy was the best part of my experience dealing with this location as he was very professional and business oriented,
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January 2023 by Gi Thomas
Floor Staff is not very friendly... wanted to buy a sample since they no longer had a new product - ?The response was.."it's already on sale". No "sorry". No "let's see what I can do for you". Oh well. Not coming back here.But, Maria at the check out was precious.
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January 2023 by GiB Thomas
Floor Staff is not very friendly... wanted to buy a sample since they no longer had a new product - ?The response was.."it's already on sale". No "sorry". No "let's see what I can do for you". Oh well. Not coming back here.But, Maria at the check out was precious.
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January 2023 by Nise Bowleg
My # 1 place to make your home smell MARVELOUS.....?
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August 2022 by Sydney Chaykin
Love this location, they always have a great selection and great customer service! Andres went above and beyond to help me with my selection, he really knows the products. Thank you for all the help, Andres! Definitely head to Midtown for all your bath and body works needs!
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July 2022 by Moses
Didn't buy anything, but was very gracefully guided throughout some scents by Honey. I would've never wanted to buy Noir by just looking at it, thanks!
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June 2022 by Ms. Hopalong Incognito
Awsome location (Midtown).I liked how the staff helped and treated me so nice and friendly.Bath and Body smelled like TheWilly Wonker Chocolate Factory.
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June 2022 by Jay Andres II
Disappointed. They discontinued Whiskey for Men. My father in law really liked it.....thanks...
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May 2022 by Lovely Dva
Mother s Day gift from my daughter Jasmine ... She knows I love this ...
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May 2022 by Ana M
All of the staff was extremely sweet and helpful! Especially the girl with the little cherub tattoo :) <3
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March 2022 by Iraida Hamzatova
All ladies working there are super welcoming. They created ambiance that you want to buy
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February 2022 by M. J
Impeccable customer service. The staff is very informative of their sales. They are highly in stock of items which is good. Even if you can't find one thing you're looking for in particular there is always something else in store that you might like. So search around and be opened minded.