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September 2023 by brenda reina
Worst service ever. First they barely ever open the lobby due to “staff issues” however I see always 3 or 4 of them just talking amongst themselves. Causing everyone to use the drive thru. And even using drive thru they take a long time to make a simple deposit. Their reason for the delay …”it takes a while”. After the transaction, no apologies for the delay , nothing at all. Worst
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September 2021 by Ursula Mack
It makes no sense how slow these people are. I sat in the drive thru for more than 10 mins. It’s ridiculous
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July 2021 by Silvi Reyes
This branch of BankUnited does not exist anymore drove around trying to find it this week to find out it’s an empty lot they need to update the site
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February 2021 by November baby 81
It makes no sense how slow these people are. I sat in the drive thru for more than 10 mins. It’s ridiculous
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October 2020 by Woke AF
Opened an account there and have had nothing but good customer service
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September 2019 by Sergio Fernandez
I usually don't write comments, but this office is the worst I ve ever visited, I've never seen so much lack of interest to attend to the client, I actually got frustrated from there: (
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June 2019 by Alex Diez
Four employees and only one cashier. All of them looking at the line and making jokes between them. Totally disrespectful to the clients, who should be the first priority at any financial institution.
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November 2018 by Augusto Llontop
I called to the Bank United before to show up for make sure that I will not have any problems to cashier a check. So, I showed to the bank and one of the teller review the check more than 5 times and at the same time she was talking with your friend front of the me, unprofessional. She send me to the lobby to wait, i was there for more than 40 minutes. So after that she told me that the bank is waiting for the approval, but my question is: why didn’t told me a the beginning? Why when I called to the bank didn’t say that? I am glad that I don’t have account with this bank. One of the worst bank experience in my life.
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November 2018 by Roberto Hernandez Giannini
horrible bank stay away form it.
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November 2018 by Elba Franco
So disappointed with this bank and specially with this brand. They show hours 9-6 but door will be closed at 5pm. The ATM don’t work and unable to do deposits. The online banking it’s so bad! There is so many limitations and redirecting to external site that it’s a big waste of time.
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November 2017 by Esteban SaenzGutierrez
Incredible team, best service in a long time at a bank. Very fast tellers
