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December 2023 by Juan Cristobal Serrano Tamayo
Great service to open an account. Very kind!!!! Thank you
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June 2023 by Aurelio Ernesto Casillas
Moises is the best, they should put him as manager. Very attentive and efficient.
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March 2023 by Santiago M López
Friendly bank experience, always helpful.
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March 2023 by Ian Ruos
They've definitely been great lately
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March 2023 by Maria Caridad Vadles
Ms. Rosa was very professional.
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October 2022 by Osmin Del Valle
Really slow customer service . Always someone doing nothing.
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July 2022 by club t1000
This is definitely the worst branch I have ever been to. Usually BofA is friendly and fast, but this one must belong to a different part of BofA. I was in line about 40 minutes because they only had 1 teller! And of course the customer in front of me had probably 200 checks to deposit. What happened to a teller exclusively for business clients. I will not be going back here, I don't have all day just to cash a check. Get with it branch!!!
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May 2022 by George Rodriguez
This is with no question, the best customer service in a bank Miami. Every time we come here we are treated as owners. I want to than in special Hohn Alvarez and Harold Montes de Oca... These guys are THE BEST.
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November 2021 by I Sanchez
Saturday - there is only one teller available. Two financial advisors assisting people and a third just wondering around with "nothing to do". Yet, there are four people waiting on line for every day transactions and receiving no assistance. Now I know why do many are switching to Wells Fargo, TDI, etc. Anything other than Bank of America - another customer lost.
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April 2021 by JRM Advertising (JRMAdvertising)
I was serviced at the window by Moises. He was extremely friendly and professional. He went out of his way to make sure I was informed about upgrades to my business account and referred me to Rodrigo whom also was exemplary. Great service all around. Thanks!
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April 2021 by Keat's Guides
Terrible restaurant.
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November 2020 by Don Jr
It's a attn thing ??
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August 2020 by Viviana T.
I have a fraud with my debit card, they never be suportative with client in this situation...5 months trying to get my money back. The investigator took 3 months to said you had another charge from same company... yes it's a fraud too!!. I had 4 fraudulent charges same day same time, and they chose only two like fraud.. why??? These people take off all my money... the Bank of America didn't notice this situation to alert me!!!Please choose another Bank, I' ll do it too!!!Viviana T
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March 2020 by Sabrina Sixto
Leo is the best teller there !
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August 2019 by juan corzo
I went to open a business account last week. First of all, they are putting a 1 week hold on every deposit i've made since and the guy who "helped me" Rodrigo Peí±a told to Call him (imagine, i have to work for him now) to remind him to link my business account to my personal, and when i called him he told me he would call me back and here we are 2 days after and a bunch of calls and still waiting... What a character.
