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February 2024 by Jennifer Ahern
Whenever I rent a car in soflo it’s gone be from here. The price was amazing and the man who runs this store was literally so sweet. I called to extend like 4 times and he was so chill about all of it. I really appreciated the flexibility and they will always have my business because of it!
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September 2023 by Soledad Villareal
Avoid hiring their service as much as possible, they have terrible customer service, when you have a problem, be careful!!!
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April 2023 by JASSON JOSE
Good price
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December 2022 by Peter Donato
Dirty, unsafe car. Bald tires and shakes on the Highway. I brought it back and got the only other suv available. Even dirtier and also shakes. At least the tires aren’t bald. I’m in a jam and need the car asap for this trip otherwise I would have canceled. Can’t believe this is “Avis”Used to be one of the better ones.Very disappointed!
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October 2022 by Kristina Markovitch
Upon arrival the staff that checked me in was very kind. Picked up my car and returned without any glitch.
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September 2022 by MM FL
This place is dirty from the.moment you walk in. When you walk in the back to go to the cars its even dirtier. The man helping me was super nice, but not careful with handling my personal information. He speaks with a loud voice and gave out all my information to someone the over phone so loudly that anyone in the room could hear it. When I asked him to be careful he moved to the back but he speaks so loudly all could still hear. Then the car given to me was dirty and smelled , he switched it out for another car that is dirty too . This was a really disagreeable experience.
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June 2022 by Yadira Merino
The new manager , is super helpful you can tell they truly care about their customers. The car I wanted was super clean and disinfected. Life “post covid” can be scary but I felt super safe! I will definitely be returning!
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June 2022 by Gerardo Saucedo
Digant was so helpful. He made my pickup reservations go quick and easy. On top of that, the car was super clean and I felt comfortable driving it. I definitely recommend this location. I have rented from other agencies before but my rental from here was the best so far.
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June 2022 by Ethel Gomez
I had an amazing experience at this at this rental car! The personnel was very nice and helpful. The cars were on amazing conditions and clean.
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December 2021 by Idalia Mimi Rey Aguilar
Worst experience ever. They took my reservation for 8:00 am and i waited until 9 and they never showed up.
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November 2021 by Ron D.
Worst Avis location I have ever visited. Had to wait an hour for the car, which was then delivered filthy. The best part is when I tried to return it an hour after they were supposed to be open there is no one here to receive the car and no way to drop the keys and leave the car. Avoid this location at all costs!
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August 2021 by emily Cespedes (Emilyemz__)
PLEASE DO NOT RENT A CAR FROM THIS AVIS. The minute I went to pick up my car I opened the door and the car was infested with red ants. The clerk had ONE more car which looked like it was not cleaned AT ALL which is insane with this covid-19 pandemic all cars should be cleaned!! We rented the only car they had left for 3 days and took it to get cleaned the minute we left the lot. We returned the Car Monday and get a call 3 days later that our rental was never returned and when i check my bank $390 IS CHARGED IN MY CC!!!!!!! after about an hour back and fourth it turns out the clerks never put in system that the car was returned. DUE TO AN ERROR FROM A CLERK AT THIS LOCATION MY BANK WENT NEGATIVE AND CAUSED ME A TREMENDOUS AMOUNT OF STRESS. I will never rent from this location again. Dirty and do not follow proper protocol.
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July 2021 by Juan
Customers beware - a month after I rented a car here, they charged my card fraudulently $450 one 2 consecutive days. The Avis HQ has no idea why this happened.
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June 2021 by Tommy Fink
We just went by this afternoon to pick up a pre-reserved car. The car was not there and the associate working the desk was rude, unhelpful and highly defensive.Will never visit this location again and will avoid Avis generally where possible.
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April 2021 by Derek L.
place took my reservation weeks ago! I prepaid in full and drove 20 minutes to pick up my car. When i got there i waited 45 min only to be told they had no cars!!! Place is terrible worst car rental place ever stay away
