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February 2024 by Just Feedback
If i could leave 0 stars... I would. The puffy sales guy.. i don't even remember his name but seems like he was kind of manager.. He is not very nice... JUDGEMENTAL... THE GUY WHO KNOWS EVERYTHING.... THEY GUY WHO THINKS HE IS SMARTER THEN YOU... O WELL.. AFTER THE VISIT AT AP... FK IT..SOMETIMES U BUY BCAUSE THE SALES GUYS ARE SUPER NICE.. SOMETIMES YOU DON'T EVEN WANNA GO BACK DOESN'T MATTER HOW MUCH YOU LOVE THE PRODUCT...IF THE SALES GUY IS A JACK ...
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February 2024 by Jane Olsson
Fantastic staff and enjoyed the conversation.
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January 2024 by Ricardo Hernandez
I recently had an outstanding customer service experience with Arman at AP Boutique. His professionalism, attentiveness, and willingness to go above and beyond truly impressed me. Arman's excellent service has made me a loyal customer, and I highly recommend AP Boutique for their exceptional staff and quality service. I can’t wait to grow my AP collection and my relationship with the amazing staff here at this AP Boutique!!
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January 2024 by Maher Hanna
2nd time in the store in Bal Harbour, Julio provided great service. Took an appointment to come back
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December 2023 by UMBERTO A.
"I visited this boutique today – it's very elegant and well-stocked. We had the opportunity to try on some watches. The welcome from Mr. Lino Laurelli was exceptional, a true example of Italian hospitality. He is highly professional, knowledgeable, and genuinely kind. Highly recommended!"
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December 2023 by Ilya Melnikov
Every time when I come there is such a great atmosphere!Thank you, AP Bal Harbour and Arman for my long waited Royal Oak masterpiece. ?? He is very helpful and responsive either for service or any other questions.
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October 2023 by Vinod Chopra
My recent visit to Audemars Piguet in Bal Harbor was truly exceptional, and I can't help but express my gratitude for the outstanding service I received. In an industry where customer service often takes a back seat, this experience stood out as a beacon of excellence.From the moment I entered the store, I was treated with the utmost respect and dignity—a rare and refreshing encounter in the world of high-end watch shopping. The atmosphere was inviting, and the staff exuded professionalism.A special mention goes to Arman, the sales associate who assisted me throughout my visit.His knowledge of the timepieces was impressive, and he patiently guided me through the collection, answering every question with a level of expertise that showcased his passion for the brand. It was evident that he genuinely cared about ensuring I made an informed decision, and didn’t pressure me into choosing something I didn’t like.What sets this visit apart was not just the exquisite timepieces on display but the exceptional customer-centric approach of the entire team. Arman, in particular, went above and beyond to make the experience memorable. His attention to detail, coupled with a friendly demeanor, created an environment where I felt valued as a customer.I'm eagerly looking forward to my next visit to Audemars Piguet in Bal Harbor. This store has redefined my expectations of what a luxury watch-buying experience should be. Kudos to the team, and a heartfelt thank you to Arman for making this an unforgettable visit. Five stars without a doubt!
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September 2023 by Walid Shahin
Bernate Harold & Gaitan Julio make this location the most unprofessional and dishonest boutique in USA. Imagine these two holding your watch “in service” against your own will and won’t return in it when requested multiple times…
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August 2023 by Sergio G. Martinez
I have been researching and studying Audemars Piguet’s history for several years now. I am an engineer by trade and by default, I am fascinated of the designs, movements and handcrafting of all of Aduemars Piguet’s collections.I have been meaning to visit one of the Boutiques for quite a while now but, always something came up and we did not have a chance to do so.However, we came from Jacksonville to celebrate my Father-in-Law’s 85th birthday this weekend and we had the opportunity to stop by Audemars Piguet Boutique in Bal Harbour.We were fortunate enough that Arman Hakobyan was available and he was our Boutique Sales Associate.I was able to not only see first hand my favorite collections but, I was also able to try them on and determine which size was better suited for my wrist.Arman was extremely professional and very honest, which I value a lot and I believe it’s a very important virtue which seems lost these days.Arman was exceptionally courteous, respectful and knowledgeable. You could actually tell his passion for the brand and horology. We were able to discuss my two favorite collections (Royal Oak and Code 11.59) and I learned a bit more about them.I am looking forward to eventually become the proud owner of one of the Audemars Piguet gorgeous pieces and be part of this prestigious historic family.If you want to experience someone that truly cares about the brand and listen to you, do yourself a favor and ask for Arman.
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August 2023 by Mr Celler
I recently had the pleasure of visiting the Audemars Piguet store in Bal Harbour, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was captivated by the elegance and sophistication that exuded from their collection.The staff's knowledge and passion for horology were evident as they guided me through the impressive selection of Audemars Piguet watches. Each timepiece seemed to tell a unique story, combining intricate craftsmanship with cutting-edge technology. I was particularly impressed by their attention to detail and commitment to preserving the brand's heritage.What truly stood out, however, was the personalized service I received. The team took the time to understand my preferences and needs, ensuring that I found the perfect watch that resonated with my style. Their professionalism and genuine enthusiasm made the entire process enjoyable and memorable.The Audemars Piguet Bal Harbour store is more than just a place to shop for luxury watches; it's an immersive journey into the world of horological artistry. Whether you're a seasoned collector or a novice enthusiast, I highly recommend a visit to experience the unparalleled combination of luxury, craftsmanship, and service that Audemars Piguet has to offer.In sum, my visit to the Audemars Piguet store in Bal Harbour was nothing short of extraordinary. I am now a proud owner of one of their remarkable timepieces, and I am grateful for the wonderful experience I had. If you're looking for a timepiece that embodies both elegance and innovation, Audemars Piguet should be at the top of your list.Thank you to the entire team at Audemars Piguet Bal Harbour for making my visit truly memorable.
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June 2023 by Daniel Fruchterman
Arman at AP Bal Harbour was an absolute pleasure to deal with. From the moment we walked in, he treated us with respect and courtesy. He was honest about the timeframe we should expect for the desired timepiece and ultimately exceeded our expectations. Would give 10 stars if I could!
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April 2023 by David C
Can't say enough great things about my experience at the AP Bal Harbour boutique. On initial visit as an unscheduled walk-in, spent a long time with Pasha Khaledpour, who has a true passion for the brand. He took time to show me a variety of pieces and we discussed all the small details of the AP models, past and present, that drew us in. Since then I have been in touch with Kelly Alvarez, who is a real joy to work with. She made my first purchase experience a very personalized and memorable one. Both Kelly and Pasha practice the warm professionalism that makes one feel heard and valued as a client. Highly recommended.
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April 2023 by Filip Milivojevic
I recently visited the store and had the pleasure of being assisted by Arman Hakobyan. He was incredibly friendly and knowledgeable, and helped me find the perfect watch for my needs. His expertise and attention to detail were truly impressive, and I felt like he really went above and beyond to ensure my satisfaction. I highly recommend Arman to anyone in the market for a AP watch - you won't be disappointed!
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March 2023 by Joseph Zimmerman
Stopped in to AP in Bal Harbour to browse. Arman H. was super welcoming and helpful showing us watches to see what we like. No arrogance like you get at a lot of watch shops due to the high demand and low supply. I’m looking forward to working with Arman when a watch becomes available.
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February 2023 by David Iannetta
Finally had the possibility to visit the boutique and try some watches! Arman was kindly and friendly. Hope to get my first watch from them and add an AP to my watch collection soon! ?
