-
November 2023 by guari mascaro
Valeria was the nicest manager I ever had the pleasure to meet. I came to fox a couple of issues and she was able to help me with every single thing plus improve my performance with my device and clarifying important questions about my account. Could not have had a better experience, and she was super funny on top of it! Seriously we had gone to another store and had a blah experience in terms of service and Valeria,her team and store really made our experience a delight.Keep up the brilliant work!!
-
August 2023 by Jeannette Yanes
What an amazing experience. Valeria was so sweet and knowledgeable. She helped guide me to make the best decision for my daughters upgrade. Jonathan was also very attentive and even opened the door for my daughter and I as we were leaving. Wow!!! Recommend 1000%.
-
August 2023 by Dahely Dymassy
jaisel helped me out with my new Apple Watch and I’m now leaving the store with a brand new Apple Watch, I don’t regret it best option ever. The work crew is super nice and friendly made my friend and I feel comfortable. So happy 10/10
-
July 2023 by Adriana Schechter
Valeria was super knowledgeable and professional. She explained everything to us and answered every single question we had. This store is lucky to have an employee like her. She did everything with a smile and seemed delighted to help the entire 2 hours we were there. We will be back just for her!!
-
July 2023 by Edideysi Gomez
Valeria was AMAZING. Best experience from AT&T I've had. She was super attentive, modest, and honest. Also a big thanks to Jonathan for helping me transfer information and providing a great customer service experience. 10/10 recommend!!
-
July 2023 by Lourdes Bernal
Jaisel was a great employee. I lost my phone and I thought I couldn’t recover my information but she made everything possible to fulfill my needs. She helped me out the best she could, explain everything super well. Offered me great promotions ,will definitely come by again. CLEAN STORE & offered me water . Love it
-
July 2023 by Alex Perez
Jaisel was SOOOOO helpful. She was kind enough to reserve my IPhone in Purple, Finally made it into the store where the upgrade went flawlessly. Got my iCloud backup done, before getting the the upgrade done, she made sure the IOS versions were the same before the upgrade which made the process so much easier!
-
July 2023 by Jacqueline Perez
Jaisel, did my upgrade. Really explained how the process works, making sure all my data was there. Took the time to show me how the new IPhone differs from my previous one. Awesome experience!
-
July 2023 by Ivan Galvan
The best customer service I’ve gotten came from a worker named Valeria. She’s very hardworking and helpful.
-
June 2023 by 6ala
Jaisel was a life saver. She oriented me in a way no one did before. I switched companies and while saving money gained new and upgraded services I didn’t even realized existed. I bundled and saved thanks to her orientation. Very happy
-
June 2023 by Elizabeth Rodriguez
It’s all about the sale for them!! No integrity or regard for customer loyalty. If I could give no stars, I would!! The young lady who sold me an iPhone 14 didn’t even bother to give me a receipt for my transaction, let alone my purchase. I was not informed that the trade-in would need to be processed before the promo rate would be applied to my account. My bill went up by $95, upgrading one phone (other than the upgrade, no additional lines). Services which I did not request were added to my account. Further, she did not explain the conditions for a return. I’ve spent over 10 hours trying to return the device, after canceling my account, despite being within the 14 days return policy. I was not informed that the device needed to be returned before the account was closed. If you do visit this store, be sure to get a receipt and ask many questions about your transaction.
-
June 2023 by Elizabeth R.
It's all about the sale for them!! No integrity or regard for customer loyalty. If I could give no stars, I would!! I was an AT & T customer for over 20 years. The young lady who sold me an iPhone 14 didn't even bother to give me a receipt for my transaction, let alone my purchase. I was not informed that the trade-in would need to be processed before the promo rate would be applied to my account. My bill went up by $95/month, upgrading one phone (other than the upgrade, no additional lines). Services which I did not request were added to my account. Further, she did not explain the conditions for a return. I've spent over 10 hours trying to return the device, after canceling my account, despite being within the 14 days return policy. I was not informed that the device needed to be returned before the account was closed. If you do visit this store, be sure to get a receipt and ask many questions about your transaction.
-
February 2023 by Alina Kiebzak
Gabriel did an excellent job carefully explaining the features and benefits of the new iPhone 14 Pro Plus . Thank you Gabriel
-
January 2023 by George Cortez
Very clean and i was assisted by david. He did a great job! Will refer again
-
January 2023 by Adryan Cheeseboro
Great experience with David and Kyra for helping us switch to AT&T and getting us internet and cable! We are very appreciative for the support, customer service, and answering all of our questions! Thank you
