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December 2023 by Alex Leon
I brought my dog, Charley, here after his primary vet’s initial treatment didn’t help an eye ulcer he developed and got severely complicated. Dr. Delgado and the staff were so patient and thorough in identifying the root cause of the problem, getting him quickly on the right meds to prevent further damage, and then following up regularly to check progress and prevent having to remove his eye. You can tell that everyone there really cares about the pets they treat and their focus on getting the best outcomes for them.
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December 2023 by Marta Cueto
Very nice staff and Doctor, treated my dog with great care.
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December 2023 by Melis Brufman
I wish I could write a good review but called them 5 times, they never answer the phone and they don’t return calls. Terrible customer service
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November 2023 by bryan alzati
They were great, super friendly
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November 2023 by Kevin Masterson
The staff here is friendly and the doctors are great. They have fixed my pups up more than once. From eye scratches to cherry eyes they have you covered I feel safe leaving my dogs in their hands.
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October 2023 by Mary Tucker
I brought our furbaby Lulu in this afternoon to see Dr. Delgado. First time visit, as a second opinion/consultation. I found the front desk staff working so well and so pleasantly together, it had an immediate effect of lightening the atmosphere. The staff is very friendly, and it's obvious they enjoy working together. I was seen next by Tori, who communicated exactly what needed to be communicated! I knew we were in capable & caring hands. Next, we met with Dr. Delgado, who explained exactly what was happening with our dog's eyes & why, and what her treatment plan would be. Everything discussed was provided in writing, as well. I never once felt rushed. I never felt uncomfortable asking questions. Additionally, my usually very scared little dog was relaxed, and that told me pretty much all I needed to know! Today we received great news! She is expected to recover completely and with medication alone. We couldn't be more thrilled with the outcome. I would recommend this facility in a heartbeat. I hope it's never needed, but, if it is you can schedule with confidence. ? ?.Find them on IG @animalguysmiami
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August 2023 by Daniel B.
We are here to check our dog's ear infection for the first time ( dermatology ).The entrance lobby is shared by two veterinarians' offices. One for dog Oftalmology and the other one for dog dermatology. Unfortunately due to traffic, we ended up missing our morning appointment. We decided to stay and see if they could see us. After a while of waiting they were so kind to take us in. While we were seating and waiting, we met Nichole. She works in the Oftalmology area. I can not describe how WONDERFUL and helpful Nichole is. She has an amazing personality!After waiting for more than 3 hours, she offered water to our dog multiple times. She even offered juice for me ( couldn't have breakfast in the morning). My dog was sleeping on the floor, she got cold and start shaking a bit and Nichole was so kind to bring a blanket for her. I am truly impressed by how professional and friendly Nichole is. It makes a huge difference to have a person like her helping customers. Whoever is in charge of her, they need to know she is an amazing worker.
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August 2023 by Sendra San
I had no experience with eye procedures and they have been there for me and my dog the whole way. They made scary eye surgery a breeze and kept available to help with questions later. Friendly environment at the office and flawless work from Dr. Delgado.
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July 2023 by Luis Vega
The staff is so professional and very caring to what my pet needs making me feel calm knowing they will take good care of my dog. Ashley the front receptionist is so nice and professional she always goes above and beyond to get me appointment that fits my schedule
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June 2023 by Marcos Negreiros
I have always been positively impressed with their services and care for my dog, but... I have a product prescribed from a lab that asks it be to returned since they will end operations. When calling them to understand if I could still use the product, they asked me to talk to the pharmacy (Costco) where I had purchased it from. This is not a commercial discussion, but a technical discussion and I expected a better orientation whether to use or not use the product anymore, since if lab were still opened there would not have been a recall, so my understanding was that product is ok (they are recalling all products, so it s not a product issue, but a lab financial issue/closing.
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April 2023 by Katy Cook
Animal Eye Guys Bird Road is the best place to bring your pet if they are having ocular health issues. My big American Bulldog, May, can be very rowdy and anxious when it comes to her eyes being handled because of her condition but Dr. Delgado, Dr. Bertram, and Nurse Victoria are amazing at handling her. Her condition has improved drastically since our first visit and Dr. Delgado and Dr. Bertram always do a great job at informing me of any issues going on or progress that is being made in her treatment. Not only that but Nurse Victoria is incredibly sweet with May which is evident by the way May runs off with her during drop off. The office staff has also been so accommodating with me in changing my appointments.I do want to note that if you are considering which animal eye guy to bring your pet to, this location is the one. We previously had a negative experience at the Miami Lakes animal eye guy and were hesitant about giving another location a shot but trusting the Bird Road specialists with my May is the best decision I made for her ocular and overall health!
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March 2023 by Madisson Saucedo
Everyone in the staff was very helpful and very nice. They took care of my baby very well and would definitely come here again.
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January 2023 by Josue Marimon
Dr. Delgado at Animal Eye Guys did an extraordinary job in removing a huge eyelid growth to my dog (Vicky). Not only did she completely removed it, but also Vicky looks as if she never had a problem with her eye. Dr. Delgado is an amazing surgeon and a very sweet young woman.Thank you for giving my dog a good quality of live again.I also want to thank all the staff for their service and professionalism.Regards,Mariacruz
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January 2023 by Laura Micali
I am so disappointed in animal eye guys today. So my dog, lovey, and she really is, has been a patient of theirs for four years. Dr. Delgado did great work with her left Eye and had to shut it down. Today Lovey went blind in the other eye. I called them to see if they would see her, an existing patient, and they said as an emergency case for $300.00. Really an existing patient?!? And it was going to be a resident for $300, not even a board certified vet. What is happening over there? Seems like without Dr. Delgado present all they care about is the money not really their existing patients!
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September 2022 by Laura F.
My sweet little dog has been their patient for 5 years. She went blind in her left eye about 5 years ago, the care was good. Yesterday Lovey woke up blind in her only good eye. I called them and they said they had no availability to see her. I explained that she is their patient and suddenly went blind. The said they could " squeeze her in for a fee of $360.00!! An existing patient! Not a new emergency. They have been monitoring her yearly for 5 years and I've been paying for her meds through them. Through the grace of God, I found a wonderful eye specialist in homestead, florida. The office was accommodating, super busy , over booked but because of the situation they let me drop lovey off and only charged me $180.00 for NEW patient consultation! Animal eye guys YOU should be ashamed of your business model!! This information comes from a small business owner!
